JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Experience Ambassador – JLL

What this job involves:

The Workplace Experience Ambassador delivers an exceptional employee and guest experience through proactive engagement, hospitality-focused service, and operational excellence. This onsite role serves as the primary coordinator for campus training room operations and Meeting & Training Room software support, ensuring seamless scheduling, readiness, and user experience across workplace spaces and events. The Ambassador partners closely with workplace teams, service providers, and stakeholders to maintain consistent service delivery, strengthen workplace programming, and support a welcoming, high-performing environment aligned with JLL and client expectations.

What your day-to-day will look like:

• Serve as the primary point of contact for Meeting & Training Room software support, troubleshooting coordination, scheduling guidance, and best practices.

• Coordinate campus training room operations including room readiness, scheduling accuracy, conflict resolution, and user support.

• Support workplace events through readiness checks, walkthroughs, vendor coordination, and event execution support.

• Build strong relationships with employees, guests, administrators, and key stakeholders to deliver a consistent hospitality-driven experience.

• Respond to workplace inquiries, service requests, and operational issues with proactive follow-through and clear communication.

• Conduct routine walkthroughs of conference centers and workplace spaces to ensure cleanliness, stocking, operational readiness, and compliance with service standards.

• Collaborate with Experience Services, Facilities Management, Engineering, food service, audio visual vendors, and other partners to improve workplace operations and service delivery.

Required Qualifications:

• Bachelor’s degree or equivalent professional experience.

• One to three years of experience in hospitality, workplace experience, facilities, property management, operations, or commercial real estate.

• Strong customer service, communication, interpersonal, and problem-solving skills.

• Ability to manage multiple priorities independently in a fast-paced environment.

• Experience coordinating meetings, events, training rooms, or workplace operations.

• Proficiency with Microsoft Office Suite including Teams, Outlook, Excel, Word, PowerPoint, and OneNote.

• Strong organizational skills with attention to detail, accountability, and process management.

Preferred Qualifications:

• Experience supporting conference centers, campus environments, or workplace experience programs.

• Familiarity with meeting room scheduling or event management software platforms.

• Knowledge of workplace hospitality standards and employee experience best practices.

• Experience coordinating with third-party vendors and service providers.

• Ability to support operational reporting, documentation, and continuous improvement initiatives.

• Experience handling event readiness, stakeholder coordination, and workplace communications.

• Adaptability to new technologies, changing priorities, and evolving workplace needs.

Location:

Wichita, KS

Work Shift:

08 Hour Day - 1st Shift/Morning Shift

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Wichita, KS

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.