Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

Mondelēz International empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic global and local brands such as Oreo, Cadbury, Philadelphia, Pascall, The Natural Confectionery Company, Belvita, Ritz and Toblerone with global revenues exceeding $31 billion USD.

We are looking for an enthusiastic Rebate Settlement Officer - Tradespend to join our Customer Service and Logistics team. Working in a dynamic team, you are the first point of review for escalation, analyzing data, actualizing promotion, and governance compliance reporting.

In this role, you will serve as the primary contact for handling second-tier escalations from internal customers, ensuring timely and efficient resolution of inquiries. You will be responsible for coaching and developing offshore team members to meet monthly goals and priorities, and for providing training to both sales teams and Accenture, including onboarding new Account Managers on claims and tradespend governance.

You will collaborate with Sales Controlling to assess the financial impacts of promotional programs and proactively seek opportunities to enhance the entire tradespend process, from promotion creation to dispute resolution. Additionally, you will assist with month-end processes by reviewing final tradespend results, analysing accrual positions, and evaluating actions taken throughout the month.

How you will contribute

You will:

• Analyse large and complex datasets to identify trends, discrepancies, and opportunities that drive better tradespend outcomes.

• Manage and process high volumes of rebate claims, promotional settlements, and transactional data with accuracy and attention to detail.

• Primary contact point for 2nd tier escalations from internal customers ensuring that all enquiries are addressed promptly and in an efficient manner.

• Coach and develop Offshore team members to align on monthly goals and priorities.

• Identify and provide training where required to both sales and Accenture. Onboarding new Account Managers on claims and Trade spend governance processes.

• Partnering with Sales Controlling to identify and understand the financial impacts around promotional programs.

• Proactively identify opportunities for continuous improvement around the holistic trade spend process, from promotion creation to dispute resolution,

• Assist with the month end processes for the channel; reviewing final Trade spend results with insight into the position of the accruals and the actions taken within the month.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• 2-3 years of relevant experience in finance (e.g. AP, AR)/volume process

• Proven ability to work effectively in a high-volume, fast-paced environment while maintaining accuracy and meeting deadlines.

• Strong analytical skills with the ability to interpret and draw insights from large datasets.

• Demonstrated ability to communicate with stakeholders and good relationship building skills.

• Proficiency with Microsoft Office applications, Excel – Pivot Tables and Lookups, SAP experience is advantageous.

Maggiori informazioni sul ruolo aziendale

Cosa devi sapere su questa posizione:

Quali altre capacità ti serviranno:

Istruzione/Certificazioni:

Requisiti specifici per il ruolo:

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Orari di lavoro:

Supporto alla Relocation disponibile?

Nessun supporto disponibile per la relocation

Riepilogo unità di business

A Mondelez International, la nostra missione é di fornire lo snack giusto, al momento giusto, nel modo giusto. Siamo una delle piú grandi aziende di snacking al mondo, con un fatturato netto globale superiore ai 31 miliardi di USD.

Siamo operativi in piú di 80 paesi, con una workforce di circa 91.000 dipendenti talentuosi che operano nelle nostre fabbriche, uffici, centri di ricerca & sviluppo, nonché nelle attivitá di distribuzione in tutto il mondo.

In Australia e Nuova Zelanda, abbiamo 6 fabbriche e brand sia locali che globali, per una workforce superiore a 2.000 persone; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz.

Mondelēz International è un datore di lavoro che offre pari opportunità e tutti i candidati qualificati verranno presi in considerazione ai fini dell’impiego a prescindere da razza, colore della pelle, religione, sesso, orientamento o preferenza sessuale, identità di genere, origine nazionale, stato di disabilità, stato di veterano protetto oppure qualsiasi altra caratteristica protetta dalla legge.

Tipo di lavoro

Contratto a tempo indeterminato

Customer Collaboration (CLD)

Customer Service & Logistics