Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an AML Sanctions Advisor Sr within PNC's Anti-Money Laundering Strategy organization, you will be based in Pittsburgh, PA, Cleveland, OH, Philadelphia, PA, Birmingham, AL, Raleigh, NC or Tampa, FL.

We are seeking a highly motivated professional to support our Robotic Process Automation (RPA) and Continuous Improvement initiatives. This role will serve as a key liaison between business partners and technology teams, identifying automation opportunities, driving process improvement efforts, and overseeing the performance and effectiveness of automated solutions.

The successful candidate will function as a program manager for automation initiatives, helping to prioritize opportunities, coordinate development efforts, and ensure bots are delivering expected business value. This individual will play a critical role in expanding automation capabilities, improving operational efficiency, and supporting the ongoing management of the RPA portfolio.

Key Responsibilities

• Partner with business stakeholders to identify, assess, and prioritize opportunities for process automation and operational improvement.

• Collaborate with technology teams to translate business requirements into automated solutions using RPA tools and related technologies.

• Manage automation initiatives throughout the lifecycle, from opportunity intake and business case development through implementation and post-production support.

• Monitor bot performance, utilization, and operational health to ensure automated processes are functioning effectively and meeting business expectations.

• Analyze automation results, identify trends, and recommend enhancements to improve efficiency, quality, and scalability.

• Facilitate communication between business and technology teams to ensure alignment on project objectives, timelines, and deliverables.

• Develop and maintain process documentation, automation inventories, and performance metrics.

• Perform root cause analysis and coordinate resolution efforts for automation-related issues.

• Support governance, risk management, and compliance activities associated with automated processes.

• Drive continuous improvement initiatives by evaluating existing workflows and recommending process optimization opportunities.

Skills & Qualifications

• Experience supporting Robotic Process Automation (RPA), process improvement, business analysis, or operational excellence initiatives.

• Knowledge of RPA platforms such as Automation Anywhere and other related tools.

• Strong understanding of business process mapping, workflow analysis, and process optimization methodologies.

• Experience partnering with both business stakeholders and technology teams.

• Ability to analyze data, measure performance, and communicate insights to leadership.

• Strong project or program management skills, including requirements gathering, prioritization, and stakeholder management.

• Excellent problem-solving, communication, and organizational skills.

• Experience with Lean, Six Sigma, or Continuous Improvement methodologies.

• Knowledge of SQL, Power BI, Tableau, Excel, or other reporting and analytics tools.

• Familiarity with APIs, system integrations, and automation architecture concepts.

• Experience working in Agile project environments.

• Understanding of process governance, controls, and risk management.

The ideal candidate combines business process expertise, technology acumen, and strong stakeholder management skills. They are comfortable identifying automation opportunities, coordinating cross-functional efforts, monitoring solution performance, and driving continuous improvement initiatives that deliver measurable business results.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Oversees, establishes and enhances effective enterprise wide and/or business unit AML and Sanctions programs and designs policies to prevent or identify illegal, unethical, or improper business practices. May lead or oversee direct or indirect execution of activities to comply with the Bank Secrecy Act, AML, USA PATRIOT ACT and Sanctions Program. Constructively challenges conclusions/status quo. Exhibits confidence and credibility with service partners, business leaders, customers, regulators, and auditors.

• Oversees the update of Compliance policies and procedures as needed. Ensures Compliance Manuals, Front Office Manuals, policies and procedures accurately reflect current laws, rules, other regulatory requirements and management intent. Oversees regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies. Independently challenges analyses, reviews and recommendations.

• Identifies and oversees the definition of the enterprise wide and/or business unit AML and Sanctions program objectives for assigned line(s) of business, products/services and operational execution areas that may execute program components to comply with the Bank Secrecy Act, AML, USA PATRIOT ACT and Sanctions Program. Serves as a senior AML and Sanctions subject matter specialist regarding impact on Program design and execution. Communicate and socialize those objectives (from a leadership position) to the business or operational execution points. May lead AML and Sanctions Program monitoring reviews.

• Reviews AML and Sanctions compliance reports and related customer risk profiles. Identifies issues, escalates through proper governance channels as needed, and recommends corrective action plans. Directs the review and analysis of assessments of AML and Sanctions risk and internal controls, as appropriate. Analyzes regulatory developments, advises business management of proposed rule changes and provide recommendations. Oversees the updating or implementation of new/enhanced processes in order to ensure timely and effective compliance with new regulatory requirements.

• Support key business initiatives by identifying AML and Sanctions risks and providing resolutions to manage these risks. Provides advice and may participate as a subject matter specialists in developing and/or conducting AML and Sanctions training programs for specific employees. Serves as a senior AML and Sanctions Program subject matter resource regarding compliance impact on overall business activities, product development and customer activities. Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Atlassian JIRA, Automation Anywhere (Software), Compliance Reporting, Continuous Improvement, Customer Risk, Decision Making, Regulatory Requirements, Risk Assessments, Risk Control, Robotic Process Automation, Strategic Objectives

Competencies

Accuracy and Attention to Detail, Anti-money Laundering Policies and Procedures, Audit And Compliance Function, Auditing, Fraud Management, Internal Controls, Problem Solving

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $112,000.00 – $228,800.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 10/02/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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