Senior Business Assistant - Warsaw

This role offers a fantastic opportunity to work in one of the world's most innovative banks, supporting the Senior Country Officer and Global Banking.

As a Senior Executive Assistant to the Senior Country Officer, you’ll partner closely with senior leaders and a broader banking team to protect stakeholders time, create structure and pace, and ensure high-quality execution across meetings, travel, communications, and action tracking. You’ll be trusted with sensitive information, relied on for sound judgement, and empowered to anticipate needs and remove obstacles—so the office runs smoothly and stakeholders stay aligned.

Job responsibilities

• Deliver advanced diary management across multiple time zones, adjusting quickly as priorities change

• Triage a high-volume inbox with sound judgement, drafting responses where appropriate and escalating urgent items

• Manage executive access by prioritising requests, protecting focus time, and redirecting low-value activity

• Coordinate end-to-end meeting logistics for in-person and virtual sessions (rooms, materials, attendees, transport, last-minute changes)

• Arrange complex travel end-to-end, including flights, accommodation, ground transport, and required immigration documentation, in line with policy

• Prepare briefing packs and meeting materials so leaders are decision-ready with clear context and actions

• Track actions and follow-ups across multiple senior stakeholders, driving closure and accountability

• Engage confidently with senior internal leaders and high-profile external stakeholders with discretion and professionalism

• Partner with communications, marketing, and business teams to deliver leadership engagements and high-profile client events

• Process expenses and reimbursements accurately and on time, navigating systems and policy requirements

• Support onboarding, offboarding, and ad hoc projects that improve the operating rhythm of the office

Required qualifications, capabilities and skills

• Communicate fluently in Polish and English (written and spoken)

• Demonstrate experience supporting senior stakeholders in a high-trust, confidential environment

• Apply strong judgement to prioritise effectively, protect executive time, and handle sensitive information discreetly

• Operate with a calm, professional approach under pressure and through frequent last-minute changes

• Show excellent organisation, attention to detail, and follow-through across multiple workstreams

• Influence and collaborate effectively with senior stakeholders using tact and diplomacy

• Use Microsoft Office / M365 tools confidently (Outlook, Teams, Word, PowerPoint, Excel)

• Work flexibly in an office-based model (5 days) with occasional out-of-hours support as needed

Preferred qualifications, capabilities and skills

• Bring a track record of anticipating needs and operating with minimal direction in a fast-paced environment

• Demonstrate strong experience coordinating complex travel and high-stakes diaries across competing priorities

• Feel comfortable working in policy-driven, regulated settings requiring consistent attention to detail