Marketing Transformation - Vice President, Business Management

Job Responsibilities

• Maintain an integrated view of CSP21 priorities, milestones, dependencies, risks, decisions, and executive commitments.

• Coordinate reporting inputs across Transformation, Product, Technology, Finance, and Change Management teams.

• Develop and maintain scorecards and dashboards that track key performance indicators, objectives and key results, and business outcomes.

• Partner with Finance to track transformation investments, forecasts, spend, business case assumptions, and value realization.

• Support governance forums and leadership operating rhythms, including agendas, materials, decisions, actions, and follow-up.

• Identify gaps, emerging risks, and issues requiring leadership attention, and drive timely resolution or escalation.

• Improve reporting standards, templates, processes, and source information to strengthen accuracy, consistency, and efficiency.

• Support annual planning, prioritization, and executive readiness across CSP21 and related transformation initiatives.

• Act as a strategic thought partner to the Head of Marketing Transformation and influence stakeholders across a matrixed organization.

Job Requirements

• 7 years of experience in business management, transformation, strategy, consulting, operations, finance, program management, or a related field.

• Experience leading executive reporting, communications, governance, or business management processes.

• Exceptional written and verbal communication skills, including the ability to create concise, executive-ready presentations.

• Demonstrated ability to synthesize complex information into clear insights, recommendations, and decisions.

• Strong financial acumen with experience supporting investment, budget, forecast, or business case reporting.

• Experience developing performance reporting using key performance indicators, objectives and key results, scorecards, or dashboards.

• Proven ability to establish structure, operating rhythms, and accountability across complex initiatives.

• Strong analytical, organizational, problem-solving, and prioritization skills.

• Experience supporting senior executives and preparing materials for high-visibility leadership forums.

• Proven ability to influence stakeholders and drive outcomes without direct authority.

• Ability to operate effectively in a fast-paced, highly matrixed environment with sound judgment and discretion.

Additional Information

• High-visibility role supporting senior leaders and enterprise transformation priorities.

• Opportunity to help strengthen how CSP21 progress, investments, outcomes, and risks are managed and communicated.

• Individual contributor role requiring significant cross-functional leadership and influence.

• Role may evolve as CSP21 reporting, governance, and initiative oversight mature.