Trading Services Analyst

Key Responsibilities would include:-

• Accuracy in processing in line with Standard Operating Procedures with no errors.

• Identify & escalate all errors/exceptions on identification.

• Respond to routine queries/complaints on calls/emails.

• Be audit focused in all BAU activities.

• Comply with the firm's policies & SOPs.

• Navigate systems quickly and accurately.

• Identify opportunities for process efficiency & implement in a controlled manner.

• Exhibit effective communication with key stakeholders.

• Thorough knowledge of SOPs/related check points.

• Perform all work in accordance to department procedures and within productivity processing and quality standards.

• Exercise good judgment and degree of confidentiality.

• Effectively communicate with Managers on problematic transactions or exceptions.

Qualifications/Skills

Team Lead should have/demonstrate the following qualification/skills and attributes:

• Graduates with good academic record.

• Good PC skills including Microsoft office products (Excel, Word, Power point, Access). Candidates with knowledge on Advance Excel (viz. building macros) will be an added advantage.

• Good oral and written communications skills.

• Must be able to work under pressure & deadline driven environment

• Able to grasp/learn concepts and procedures quickly

• Ability to work independently

• Problem solving skills

• Good time management skills

• Must be very detail oriented and analytical

• Analytical with ability to quickly assess situations and resolve complex issues.