HR/EX CDAO Data Risk & Governance Associate

Join our Human Resources and Employee Experience Chief Data Office, where you will help strengthen the firm’s HR data management and governance capabilities. You will partner with Business Controls and Workforce Technology teams to support consistent data stewardship across data classification, quality, protection, storage, retention, destruction, use and privacy. Our team values innovation and continuous improvement to deliver trusted data for decision-making while meeting policy and regulatory obligations.

As a Data Risk & Governance Associate in Human Resources and Employee Experience Chief Data Office, you will support the execution of data governance and controls across key HR data domains. You will work alongside subject matter experts and senior team members to help implement data management procedures, training and reporting. You will use metrics and control insights to help prioritize remediation that improves data quality and strengthens controls, and you will contribute to clear updates for governance forums and senior stakeholders. This role is well-suited for someone who is detail-oriented, eager to learn, and interested in data, risk and HR.

Job Responsibilities

• Support the implementation of data management frameworks, procedures, and training materials to promote best practices across HR data domains.

• Build and maintain governance materials (e.g., deck drafts, meeting notes, trackers) and help prepare insights for senior leadership and risk/governance councils.

• Coordinate governance processes end-to-end by collecting inputs from stakeholders, synthesizing content into clear deliverables, and supporting timely submissions to required forums.

• Assist with monitoring data management processes, controls, and policy adherence; help document opportunities to improve based on metrics, feedback, and evolving standards.

• Execute established Alteryx workflows/packages to transform and prepare metrics datasets used for Tableau dashboards, following defined procedures and schedules.

• Use firm applications to trace records and support analysis for metric validation, governance reporting, and issue follow-up.

• Prepare and organize evidence for audit/review readiness (e.g., documentation, artifacts, version-controlled materials) and support follow-ups as needed.

• Partner with Legal, Compliance, Risk, Controls, and Technology stakeholders to track questions, actions, and decisions; escalate issues through defined channels with guidance from senior team members.

• Support the HR Data Ownership Program by maintaining data owner requirement trackers, documenting ownership updates, and promoting stewardship and accountability.

• Receive coaching from senior team members; take on increasing ownership of dashboards / metrics and governance deliverables over time.

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent experience in Business, HR, Information Systems, Data/Analytics, Risk, or related field.

• 2–5 years of experience in data governance/data management, business controls, operational risk, audit readiness, or compliance-focused roles; HR/workforce data experience preferred.

• Demonstrated ability to turn guidance into organized, repeatable processes (checklists, trackers, templates, training drafts).

• Strong written and verbal communication skills, including the ability to create clear, well-structured PowerPoint materials and concise summaries.

• Analytical skills and learning agility—comfortable working with metrics to identify trends and support prioritization.

• Collaborative working style and comfort partnering across teams; ability to influence through preparation, follow-through, and clarity.

• Strong proficiency in Excel and PowerPoint; comfort with collaboration tools (e.g., Teams, SharePoint) and data tools such as Alteryx and Tableau related data preparation.

• High integrity and discretion when handling sensitive employee and workforce information; strong attention to detail and ownership of deliverables.

Why this role

• Hands-on experience with HR data governance, controls, and metrics in a highly collaborative environment

• Exposure to cross-functional partners (Workforce Technology, Controls, Risk, Legal/Compliance) and senior governance forums

• Structured opportunities to learn firm data governance practices and grow ownership over time

About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.