Senior Product Delivery Associate- Loan IQ

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Wholesale Lending Services Team, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies

• Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements

• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area

• Demonstrated performance in either product management or relevant domain area

• Experience executing operational management and change readiness activities

• Experience in product deployment processes

• Strong analytical and problem-solving skills, with the ability to use data to identify issues, evaluate options, and support informed decision-making

• Demonstrated data literacy, including the ability to interpret product, operational, and delivery metrics and translate insights into actionable recommendations

• Ability to synthesize customer, stakeholder, and operational feedback into clear priorities and delivery actions

• Strong communication and stakeholder management skills, with the ability to influence across functions and levels

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle design thinking, and data analytics and experience supporting complex financial services, lending, loan servicing, or accounting platforms

• Experience working with highly integrated platforms involving real-time and batch interfaces, operational workflows, controls, and regulatory requirements

• Ability to apply strategic and systems-level thinking to evaluate product delivery impacts across business processes, technology platforms, customer experience and familiarity with automation, AI-enabled productivity tools, reporting dashboards, or analytics platforms used to improve delivery execution and operational performance

• Demonstrated ability to balance tactical execution with strategic product thinking, especially in complex, regulated, and technology-enabled environments

• Demonstrated learning agility—a track record of quickly ramping on new domains, tools, or technologies and applying them to deliver measurable outcomes

• Demonstrated ability to quickly learn, adopt, and apply new AI-enabled tools to improve productivity, quality, and decision-making in day-to-day work.

• Proven track record of translating evolving AI capabilities into practical workflows—using sound judgment, strong data literacy, and appropriate controls to ensure responsible use.