At HEINEKEN Kraków (HEINEKEN Business Services Poland)

At HEINEKEN Kraków (HEINEKEN Business Services Poland) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

As a Data Analyst / BI Developer, you transform data into insights, models, and dashboards, define KPIs, build data models and analytical products, and collaborate with cross-functional teams to deliver global, scalable solutions that support diagnostics, monitoring, optimization, and continuous improvement.

Your responsibilities would include:

• translating business and analytical needs into data models, semantic layers, KPIs, DAX logic, and dashboard requirements

• supporting the design and maintenance of global, scalable analytical assets aligned with the D&A roadmap

• assessing feasibility of new use cases by validating data availability, modelling requirements, and technical constraints

• collaborating with Product Leads and Business Analysts to shape a clear, prioritised backlog

• bringing structure to analytical challenges, understanding the “why” behind each requirement

• participating in technical assessment of new ideas and enhancements (Idea Portal, SNOW)

• providing firstline support (L1) for analytics-related queries and issues via our SNOW processes

• communicating analytical concepts and data modelling decisions clearly and simply

• working closely with Business Analysts, SMEs and development team members to validate KPIs, logic, and visualisation needs

• contributing to alignment sessions for metrics, data structures, and governance

• acting as the voice of analytics, ensuring products meet user expectations and delivering real value

• designing and building high-quality dashboards, models, semantic layers, and analytical products using Power BI and/or Grafana

• creating performant DAX measures, Power Query transformations, and reusable data models

• supporting global KPI standardisation and modelling logic across use cases

• identifying and resolving data quality issues; working closely with data engineers to address structural gaps

• ensuring alignment of metrics and logic across squads, breweries, and regions for global consistency

• providing continuous technical and analytical clarification to the development team

• developing, testing, validating, and documenting BI assets to meet acceptance criteria

• demoing analytical increments, collecting structured feedback, and iterating

• monitoring dataset refresh performance, data availability, and usage patterns

• breaking down analytical requirements into clear, testable backlog items

• ensuring BI tasks meet the Definition of Ready before sprint commitment

• actively contributing to Agile ceremonies (Planning, Refinemenet, Daily collaboration, Reviews, Retrospectives)

• promoting iterative delivery and datadriven decision making

• providing documentation, training support, and deployment guidance for dashboards and data products

• ensuring new KPIs, dashboards, and models are understood, adopted, and creating intended value.

You are a good candidate if you have:

• Bachelor’s or Master’s degree in Data Science, Engineering, Computer Science, Analytics or related fields

• strong BI development skills (Power BI, Grafana), including semantic modelling and DAX

• excellent SQL skills and experience with structured data environments

• solid understanding of analytics principles (KPIs, dimensional modelling, data flows)

• proven experience designing intuitive, scalable dashboards

• experience in manufacturing, FMCG, or industrial analytics

• exposure to OT/IT data (MES, SCADA, sensors)

• familiarity with Azure analytics tools (ADF, Synapse, Databricks, Azure SQL)

• ability to validate data quality and solve analytical challenges

• experience working in global, multicultural environments

• fluent English skills.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HBSP Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

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