Technical Operator

Function: Supply Chain – Cider Production

Location: Hereford

Salary: £32,099 per annum with Shift Allowance of £7,761 plus benefits listed below!

Contract: Permanent

Shift pattern: Rotating 12-hour shift pattern (days, nights & weekends) on a 4-week cycle

Closing Date: 13th October 2026.

Please note: We may close vacancies early where we receive a high number of applications, so don’t delay!

Who we are

As the UK’s leading beer, cider and pub business, we’re home to some of the world’s best-loved beers and ciders, and a leading player in the international drinks industry. We're the name behind a host of brilliant brands, from Inch’s to Birra Moretti and many more. And with around 2,400 pubs to our name in the UK, our Star Pubs business is all about putting pubs at the centre of community life.

But we’re more than just great beers and ciders – we’re a place where passion meets purpose, careers are crafted as carefully as our brews, and enjoyment of life is part of the job.

We're proud to be a certified Great Place to Work®, as well as being recognised as one of the UK's Best Workplaces in Manufacturing, Production & Transportation™.

About the role

As the Technical Operator, you’ll approach the production line with a lean mindset and positive attitude. We need motivated self-starters who will be proactive in taking ownership of their area.

Your core responsibilities include:

• Operate and brewing systems safely and efficiently, ensuring quality and consistency throughout the production process.

• Conduct laboratory analysis at key process stages, delivering First Time Right (FTR) standards and taking swift corrective action when required.

• Manage stock levels accurately using SAP, and handle raw materials and processing aids in line with recipe specifications.

• Set up and manage process pipework and routing equipment, maintaining high standards of cleanliness and hygiene across the plant.

• Use process knowledge to identify root causes of deviations or equipment issues, escalating where necessary and preventing recurrence.

• Work collaboratively across shift teams to ensure smooth handovers and continuity of production.

• Actively contribute to our Zero Accident Culture and drive continuous improvement through our Total Productive Management (TPM) programme

About the team

Helping millions of consumers enjoy our beers and ciders is a real team effort. As a Supply Chain colleague, you’ll be part of the biggest function in HEINEKEN UK! From barley to bar, our Supply Chain produces high-quality beers and ciders, prioritising safety, sustainability and innovation to keep our operations running smoothly.

You’ll be based within the broader brewing team, whose job is to ensure every single drop of our ciders and beers are packed with the consistent, tongue-tantalising taste that we all know and enjoy. The team is also at the centre of ensuring compliance throughout our cider & beer-making process as well as championing our safety principles.

Who we’re looking for

We’re seeking an individual familiarised with working in a production facility or an automated manufacturing environment.

As well as the above, the ideal candidate will have:

• Exposure to Machinery within an FMCG environment.

• Previous experience in operating, cleaning and maintaining equipment in a fast paced environment.

• Use of SAP or ERP softwares for inventory management.

• Familiarity of TPM principles and implementing or introducing process improvements.

If you want to grow and develop your skills, gain hands-on experience with a wide range of technologies and sharpen your problem-solving abilities, we want to hear from you!

Why join us?

We're all about brewing the Joy of True Togetherness, and that starts with our people.

We believe in bringing everyone together, making sure you feel supported, valued, and included from day one – because every one of our colleagues has a role to play in shaping the future of beer, cider, pubs and beyond.

It’s a brilliant time to join us. We’re pioneering in low and no alcohol products, continuing to wow the world with creative marketing campaigns, investing into pubs and brewing a better world for people and the planet.

We're a place where you can build a meaningful career, with plenty of opportunities for continuous learning and development. For those just starting out or looking for a change, our apprenticeships let you earn valuable qualifications while you work. And for our managers and leaders, our LEAD talent programme provides the tools and guidance to inspire drive long-term success.

This is your chance to step up, raise the bar and brew a great career.

Check out the hashtag #LifeAtHEINEKENUK on LinkedIn to hear directly from our people.

Our benefits

Here’s a flavour of what we offer:

• Annual bonus

• Double-matched pension (up to 10%)

• Life assurance (subject to policy terms)

• Free ciders and beers (including low and zero alcohol options)

• Retail discounts

• Wellbeing support, including Mental health champions, free Counselling, access to Colleague Networks.

• Comprehensive opportunities to develop

• Option to join our Colleague Networks to connect, share and build inclusion

…and much more!

Please note: Rewards and benefits can vary from role to role. Some benefits are taxable and may be based on employee contributions. We’re happy to discuss further throughout the application process.

The application

If you’re interested in this opportunity, please apply before the closing date listed above.

You might not meet every single requirement for the roles listed above, and that’s okay – we all need the opportunity to develop and untap our full potential. If this advert’s piqued your interest, we’d encourage you to apply rather than ruling yourself out. We’re committed to finding great talent who can grow with us—no matter who you are or where you’re from.

If you need any adjustments made to support your application (for example, if you require information in different formats, or if you have any accessibility issues), we’re more than happy to review our processes – please feel free to get in touch with us as [email protected].

Apply today to discover Your Future, Untapped.