Bernstein - Trading Application Support

We are seeking a Trading Application Support professional to join our IT team. This role is responsible for operational support, change management, and release coordination for algorithmic trading systems, ownership that has transitioned from the trading desk into IT. The role will serve as a primary liaison between front-office algo, trading and technology teams, ensuring stable and controlled production operations while meeting internal governance standards and regulatory expectations. This role requires working knowledge of market data systems, infrastructure, networking, servers, and operating systems, as well as experience in supporting trading systems and working closely with internal and external stakeholders. The candidate will operate in a fast-paced, high-stakes environment, balancing multiple priorities and responding quickly to dynamic business and trading needs.

The key job responsibilities include, but are not limited to:

• Manage Trading and Algo change management and release management processes, including code deployment and version control.

• Act as first point of contact for trading system issues, performing initial triage, resolution where possible, and escalation to appropriate teams.

• Support and maintain front-office algorithmic trading infrastructure, including servers, networking hardware, and storage systems.

• Coordinate troubleshooting with Service Delivery and Infra teams on issues impacting trading systems and provide timely resolution.

• Monitor market data systems, distribution architectures, and feeds for stability, latency, and accuracy.

• Coordinate technical projects, system upgrades, and implementations with internal teams and external vendors.

• Communicate effectively with trading desks, vendors, and technical teams to coordinate deployments, upgrades, and system changes.

• Follow the procedures to ensure deployments comply with internal IT standards, security policies, and regulatory requirements.

• Maintain detailed documentation, track incidents, and follow up to ensure timely resolution of incidents.

Additional Role Expectations

• Participate in on-call rotation and provide support outside-standard business hours, including weekends.

• Proactively contribute to system improvements, process automation, and operational stability.

• Operate within the support model, focusing on operational responsibilities with clear escalation paths.

• Show responsiveness, adherence to processes, and effective coordination with senior engineers and stakeholders.

The role is eligible for an annual discretionary bonus and includes a competitive benefits package including 401(k) plan with company match, Medical/Dental/Vision, and other benefits for fertility, wellness, student loans and commuters. Base salary range does not include overtime pay, bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience.