Entry Level, Junior
BoursoBank, a subsidiary of Société Générale group, is a pioneer and leader in its two activities: online banking and economic and financial information on the Internet with its Boursorama.com Portal. With its unique positioning as a bank-media and a development focused on new customer expectations (autonomy, simplicity, access to information, security, and reduced fees), BoursoBank now has more than 9 million customers and, year after year, consolidates its position as a major banking player in France.
Committed to simplifying banking, giving its customers purchasing power, and offering everyone the ability to manage their money, BoursoBank also aims to actively and responsibly participate in the ecological transition of its customers, in addition to the one it operates for its own functioning. It is thanks to and with all its teams, sensitized and active in optimizing environmental and social impact whatever their profession, that BoursoBank has been B Corp certified since February 2023 and labeled Responsible Digital level 2 since March 2025.
BoursoBank is also keen to ensure the well-being of its teams by offering various advantages, including a motivating profit-sharing agreement, a Company Savings Plan, a Retirement Savings Plan, and more than 60% coverage of health insurance and meal vouchers. You will also benefit from an unprecedented teleworking organization.
And because diversity is a strength, BoursoBank is committed to offering inclusive and welcoming opportunities for all.
Want to be part of this enriching professional adventure and build a solid career project?
Join your 1,000 future colleagues in our offices in Boulogne-Billancourt (92) or, for some of our professions, in Nancy (54), to be part of a team where everyone's talents are developed!
What is it like to be a Customer Advisor at BoursoBank?
At BoursoBank, being a customer advisor means being the privileged point of contact for our customers, but also:
Accompanying our customers by responding to their requests by phone and email
Participating in the empowerment of our customers by supporting them throughout their online journeys
Assisting our customers on all topics, from daily banking to regulated or complex savings, including credits and stock market products, and helping them subscribe to personalized products and services to retain them.
How does it work?
By joining our customer advisors, you will work 90% of your time from home. Concretely, this means you will come to the headquarters in Boulogne-Billancourt (92) approximately every two months.
Thus, you reduce your travel time, meaning more time for YOU.
And because we want the best conditions for you, we have set up financial and material aid to equip you and cover part of your costs related to this work organization.
Our customer service is open Monday to Friday from 8 am to 8 pm and Saturday from 8:45 am to 4:30 pm, but rest assured, the time slots vary and are planned in advance to guarantee optimal organization!
Joining our customer service will be a real springboard for you as BoursoBank promotes mobility through the evolution of its employees.
You will start with a fixed gross annual salary of €26,000, which will be supplemented by quarterly variable remuneration based on objectives, meal vouchers, and profit-sharing.
In this position, you will have NO sales targets!
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