Senior
BA- Insurance
Insurance Business Analysis
Job Description:
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Strong experience in Insurance domain transformation initiatives with exposure to large-scale business change programs.
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Strong experience in business analysis, requirement gathering, process consulting, and customer onboarding journeys.
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Proven ability to streamline and optimize business processes while working with cross-functional stakeholders and delivery teams.
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Strong experience in CRM platforms with moderate knowledge of Salesforce CRM for customer and workflow management.
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Proven ability to manage senior stakeholders, facilitate discussions, and drive alignment across business and technology teams.
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Strong understanding of transformation delivery lifecycle, operating models, and process improvement methodologies.
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HSBC experience and awareness of governance, and ways of working is highly preferred.
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Preferred candidates should demonstrate strong communication skills, analytical thinking, and ability to work in fast-paced enterprise environments.
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