Customer Development Manager, C&S Wholesale Grocers (Rosemont, IL, US)

No Relocation Assistance Offered Job Number #173245 - Rosemont, Illinois, United States

Elevate Our Retail Partnerships at Colgate Professional

Step into a high visibility commercial leadership role where your strategic vision directly drives revenue for world renowned oral, personal and home care powerhouse brands. As our Customer Development Manager, you will take ownership of top tier wholesale partnerships, with a primary spotlight on powering our C&S Wholesale Grocers business. You will manage a full Go-to-market - from managing third party Sales Agency, leading the partnership with wholesalers and its top retailers, setting & executing plans to optimize our commercial fundamentals and collaborating cross-functionally.

This role has the potential to work from our NYC Park Avenue HQ or our Rosemont, Illinois Campus.

How You Will Drive Growth and Impact

• Hunter mindset for sustainable growth: Manage a C&S Wholesale and its key regional retailers to consistently exceed volume, market share, and profitability targets.

• Lead Financial Execution: Maintain full P&L accountability, allocating commercial resources and trade investments to maximize financial return.

• Master Agency Leadership: Direct and mentor external Sales Agency partners, establishing clear accountability through active feedback and formal performance evaluations.

• Drive Joint Business Planning: Spearhead collaborative Joint Business Planning sessions with customer leadership to align long term growth roadmaps and deepen brand loyalty.

• Translate Strategy and insights into Action: Convert overarching Colgate business targets into bespoke, account specific commercial playbooks that win at the shelf level.

• Streamline Retail Operations: Orchestrate seamless communication channels between Sales Agency teams and third party retail personnel to guarantee flawless in store execution.

You'll need to have:

• Bachelor's Degree

• 6+ years of Consumer Product Goods experience

• 2+ years of key customer account experience

• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs)

• Experience utilizing Colgate Business Planning reporting and planning system or customer planning software

Even better if you have:

• Experience working with a syndicated service (Nielsen, IRI) account

• Previous people management or broker management experience

Compensation and Benefits Salary Range $109,600.00 - $155,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

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