Customer Development Director, Vet (東京, 13, JP)

Relocation Assistance Offered Within Country 求人番号# 174437 - 東京, Tokyo-To/東京, Japan/日本

Colgate-Palmolive Companyについて

Colgate-Palmolive Companyは、200カ国以上で事業を展開する、オーラルケア、パーソナルケア、家庭用品、スキンケアおよびペットフードに特化したグローバルな消費財企業です。当社の製品は、世界中の他のどのブランドよりも多くの家庭で信頼を得ており、誰もがよく知る家庭用品の定番となっています！

Colgate-Palmoliveの一員になりませんか。当社は、人々、ペット、地球のより健康的な未来を追求する、革新的で思いやりにあふれた成長企業です。私たちは、思いやり、インクルーシブ、そして勇気という当社のコアバリューに基づいて、共通の目標を達成するために社員を鼓舞する文化を育んでいます。力を合わせて、すべての人のために、より輝かしい、健康的な未来を築いていきましょう。

BASIC OBJECTIVE:

• Achieve sustainable business growth by leading the BRUT (Brand Recommended, Used, and Trusted) No.1 strategy, ensuring Hill's products receive the strong recommendation of animal health professionals in the Japanese veterinary channel.

• Develop and execute comprehensive long-term and short-term sales and profit growth strategies for the veterinary channel, in collaboration with the Veterinary Professional Affairs team.

• Lead a team of approximately 40-50 territory managers across 5-6 districts in Japan, and the retail strategy team, to consistently drive short and long-term sales volume, market share, and operating profit in alignment with company goals and key equities.

ESSENTIAL JOB FUNCTIONS:

• Develop and implement strategic sales plans and programs that drive volume, market share, and profit performance for veterinary clinics, securing long-term market leadership.

• Oversee all aspects of the D2C (My Hill’s Shop) platform, including sales planning and day-to-day operations, to achieve sales targets and ensure long-term, stable sales trends.

• Provide hands-on leadership, motivating, coaching, and mentoring Vet Territory Managers and Field Sales Managers, and setting the example for customer development.

• Direct the CD Excellence team in developing the selling plan for the vet retail segment. Lead and manage all channel commercial planning processes, including reviews to ensure the achievement of monthly, quarterly, and annual targets.

• Collaborate closely with the Marketing team to ensure strong execution of all Science Diet and Prescription Diet brand equities.

• Analyze marketplace trends, competitive developments, and leverage consumer/veterinarian insights to inform and drive annual business plans. Monitor competitors and recommend strategic programming to respond to and leverage competitive activity.

• Manage and control area promotion budgets and NVO expenses to ensure delivery against company financial commitments.

• Partner with PVA to strengthen Hill’s scientific credentials among veterinarians and pet owners.

WORKING RELATIONSHIPS:

• In Hill’s Japan: General Manager, PVA, Marketing, Pet CD, Finance/Accounting, Customer Service and Logistics, Legal, and Q.A.

• Outside: Retailers/vet clinics, distributor/wholesalers, subwholesalers, vet schools, vet specialists.

REQUIRED QUALIFICATIONS:

• Experience & Management:

  • 5–10 years of experience in Customer Development, with demonstrated success in team management.
  • 3–5 years of experience working within a multinational matrix organization.
  • Consistent track record of achieving brand, financial, sales, and business goals.

• Leadership & Action:

  • Proven leadership ability, with a self-driven, professional mindset to develop and grow in a fast-changing environment.
  • Demonstrated ability to develop and advance people, and to cultivate strong cross-organizational relationships.
  • Strong action orientation: ability to clearly identify tasks, allocate channel resources effectively, and drive projects to completion.

• Communication & Interpersonal:

  • Excellent relationship-building and negotiation skills.
  • Superior communication skills (verbal, written, and presentation) and active listening skills for effectively gaining input from customers, pet owners, and cross-functional teams.
  • Proficiency in both Japanese and English is required.

PREFERRED QUALIFICATIONS:

• Strong project management skills.

• Highly motivated, persistent, and results-driven with a strong dedication to meeting strict deadlines.

インクルージョンへのコミットメント 私たちの旅は「人」から始まります。世界中の消費者に最高のサービスを提供するために、多様な背景や考え方を持つ優れた人材を育成し、誰もが本当の意味で自分の居場所を感じられるインクルーシブな環境を育むことに努めています。私たちは、一人ひとりが自分らしさを発揮し、敬意を持って扱われ、リーダーシップによって力を与えられ、ビジネスに有意義に貢献できるよう尽力しています。

均等な機会を尊重する雇用主 Colgateは雇用における均等な機会を尊重し、資格を満たすすべての採用応募者について、その人種、肌の色、宗教、性別、性自認、性的指向、国籍、民族、年齢、障害、配偶者の有無、軍役経験の有無（米国での雇用の場合）、または法律により保護されるその他のあらゆる特徴に関係なく雇用を検討します。

障がいのある方には、応募プロセス中において合理的配慮が提供されます。配慮措置が必要な場合は、こちらの申請フォームにご記入ください。

#LI-ハイブリッド勤務