Mid-Level, Senior
Location: Prague, working pattern: on-site
At PMI, we've chosen to do something incredible. We've transformed our business and are building our future on one clear purpose - to deliver a smoke-free future.
With huge change comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.
Do you want to lead a premium retail network and have a direct impact on business results as well as customer experience?
We are looking for an experienced leader who will take responsibility for the IQOS store network in the assigned region and further develop team performance, execution quality and customer experience across our stores. This role covers the Prague region, one of the most important and strategically key regions in the Czech Republic in terms of business results, customer potential and retail network development.
If you enjoy working with people, business, retail excellence and identifying opportunities for improvement, then we are looking for you.
Lead, develop and support the IQOS store network in the assigned region.
Take responsibility for achieving business results, KPIs and the overall performance of the region.
Coach and develop Store Managers and their teams to build high performance and deliver excellent customer experience.
Visit stores regularly, provide feedback and support employees' professional growth.
Ensure compliance with IQOS retail, operational and visual standards.
Analyze store results and identify opportunities for further growth and improvement.
Collaborate with cross-functional teams on the implementation of new projects, campaigns and business initiatives.
Build strong relationship with partners and ensure a high standard of brand execution in the field
Consumer & Market Understanding (strong customer mindset and attention to detail)
Influence
Critical Thinking (understanding retail KPIs and using data to make effective business decisions)
Communication (effective across different teams and levels of organization)
At least 3 years of experience in preferably premium retail, ideally in a leadership or regional role (managing multiple stores or a retail network)
Experience with leading, motivating and developing teams through coaching and providing regular feedback
Independent, proactive and results oriented
Willingness to travel within the Czech Republic
Category B driving license
Fluent level of Czech, advanced level of English (Min B2)
Opportunities for growth
25 days of vacation + 4 health days
Company car for personal use
Contribution for vacation, meal vouchers, Multisport card, BenefitCafe
Life and accident insurance
CV review / TA Interview / online cognitive assessment
IW with Hiring manager / business case
IW with 2nd line manager or other senior stakeholders
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