Deputy Manager- MDM

Overview

Job Description

L05 ICC GSE MDM Role

Functional Responsibilities

Deals MDM analyst work with the Supervisor to pick up format / region responsibilities.

• Responsible for owning end to end process of master data maintenance/Customer maintenance.

• Ensure timely processing of Customer attribute changes, Hierarchy changes as per the Key account managers' requests.

• Ensure delivering work tasks adhering to SLAs and OLAs.

• Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology (Automation)

• Be the point of contact for planned/unplanned accounts.

Key Skills/Experience Required

• 4-6 years of experience in Operations Finance/Sales (for L5)

• Bachelor’s in commerce/Business Administration/Marketing

• Master’s degree is a plus

• Prior Fast Moving Consumer Goods (FMCG) company experience preferred

• Analytical Skills: Good data skills and ability work through large data sets

• Communication: Strong communication skills and collaboration skills

• Strong written and verbal communication skills

• Excellent organization and prioritization skills

• Proactive, responsive and results driven

• Highly proficient in Microsoft Office especially Excel and PowerPoint

Differentiating Competencies Required

• Highly organized and responsive, with ability to work to SLAs and tight deadlines

• Numerate thinker with strong attention to detail

• Language skills - English fluent

• Excellent written and oral communication skills; proactively communicates using appropriate methods for situation and audience in clear, concise and professional manner

• Ability to work collaboratively and proactively with multi-functional teams

• Be flexible, organized and able to handle competing priorities

• Good to Have – Working knowledge of Power BI, Python or RPA Tool

Responsibilities

Deals MDM analyst work with the Supervisor to pick up format / region responsibilities.

• Responsible for owning end to end process of master data maintenance/Customer maintenance.

• Ensure timely processing of Customer attribute changes, Hierarchy changes as per the Key account managers' requests.

• Ensure delivering work tasks adhering to SLAs and OLAs.

• Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology (Automation)

• Be the point of contact for planned/unplanned accounts.

Qualifications

• 4-6 years of experience in Operations Finance/Sales (for L5)

• Bachelor’s in commerce/Business Administration/Marketing

• Master’s degree is a plus

• Prior Fast Moving Consumer Goods (FMCG) company experience preferred

• Analytical Skills: Good data skills and ability work through large data sets

• Communication: Strong communication skills and collaboration skills

• Strong written and verbal communication skills

• Excellent organization and prioritization skills

• Proactive, responsive and results driven

• Highly proficient in Microsoft Office especially Excel and PowerPoint