Job Description

Just imagine turning a shared customer plan into measurable sales growth. Then make it real.

About the role

As our Key Account Manager, you'll own the business with key customers, from joint planning and negotiations through execution and performance. You'll identify growth opportunities, build strong customer partnerships and turn commercial plans into results. It's a varied role combining strategy, negotiation and hands-on execution, with a direct impact on business performance.

Required Qualifications

• Delivered sales and profitability targets while managing key customer accounts.

• Led commercial negotiations and joint business planning with customers.

• Used financial and performance data to shape sales plans and track results.

Preferred Qualifications

• Managed customers or commercial plans across retail or omnichannel environments.

• Applied category and shopper insights to identify opportunities and improve performance.

What you'll build

• Own customer plans from initial priorities through negotiation, execution and performance reviews.

• Balance customer needs with business priorities while finding opportunities for shared growth.

• Deliver the annual sales target and strengthen long-term customer relationships.

• Improve execution across key commercial priorities and build a clear customer growth plan.

• Create a healthy pipeline of opportunities that supports performance in the following year.

If you've worked in a role where you owned key customers, led negotiations and turned insights into measurable growth, you'll feel at home here. What matters most is taking ownership, staying focused on customers and bringing different stakeholders together around clear commercial goals.

Life on the team

You'll join the Modern Trade team, an innovative and commercially focused part of the LEGO® business. We spot opportunities early, share information openly and turn ideas into practical results. You'll have room to think strategically, solve problems and adapt as customer needs change. Our hybrid rhythm balances office days for collaboration with flexibility for focused work. We value accountability, customer-focused thinking and people who can influence others while contributing to shared success.

What success looks like

You'll master the balance between customer priorities and business goals, adapting your approach to each partnership. Over the next 12 to 18 months, you'll help bring new players into the ecosystem, develop existing partners and support a stronger omnichannel model. You'll work closely with Sales, Marketing, Trade Marketing, Operations and key customer stakeholders to align priorities and deliver strong execution.

#li-ph

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career. Then make it real. Join the LEGO® team today.