Operations Manager - Non-Residential

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Overview:

We are looking for an Operations Manager – Non-Residential in our Riviera Beach location.

The Operations Manager is responsible for leading all aspects of non-residential activity including safety, quality, staffing, equipment utilization, and ongoing improvement in our kitting and assembly operations. This leader drives operational excellence by ensuring all processes meet customer requirements, production schedules, quality standards, and financial objectives.

The Operations Manager develops and leads high-performing teams while fostering a culture of safety, accountability, and continuous improvement.

Key Responsibilities:

Safety, Quality & Compliance

• Champion a safety-first culture by ensuring compliance with OSHA regulations, company safety policies, and industry standards.

• Conduct routine safety audits, risk assessments, incident investigations, and corrective action follow-up.

• Partner with Quality teams to ensure standards, specifications, and customer requirements are consistently met.

• Drive continuous improvements in product quality and manufacturing processes while minimizing rework and scrap.

• Ensure compliance with applicable standards, certifications, and operational procedures

Operational Leadership

• Lead all operations, including pipe cutting, assembly, testing, packaging, and shipping activities.

• Ensure production schedules are driven efficiently to meet customer delivery commitments while maintaining quality and safety standards.

• Drive operational performance through effective labor planning, workflow management, equipment utilization, and process optimization.

• Monitor and improve important metrics related to efficiency, efficiency, quality, safety, timely delivery, and cost management.

• Maintain a clean, organized, and well-maintained manufacturing environment applying Lean and continuous improvement principles.

People Leadership & Development

• Lead, coach, and develop supervisors, team leads, and fabrication associates to build a highly engaged and high-performing workforce.

• Establish clear expectations and accountability for operational performance, safety, quality, and customer service.

• Develop succession plans and training programs that enhance technical skills, leadership capabilities, and operational expertise.

• Foster a culture that promotes teamwork, respect, inclusion, innovation, and continuous learning.

Continuous Improvement & Performance Management

• Apply operational metrics, root cause analysis, and data-driven decision-making to identify performance gaps and improvement opportunities.

• Lead Lean Manufacturing, process improvement, and cost reduction initiatives that improve productivity and operational efficiency.

• Implement standardized work practices and best-in-class manufacturing processes.

• Drive inventory optimization and material flow improvements to support production and customer demand.

Cross-Functional Partnership

• Collaborate with Sales, Customer Service, Supply Chain, Engineering, Inventory, Transportation, Finance, and Human Resources teams to support business objectives.

• Partner with fabrication engineering and project collaborators to ensure customer specifications and project requirements are accurately accomplished.

• Provide operational insights, recommendations, and strategic support to leadership regarding capacity planning, workforce needs, and operational investments.

Qualifications:

• Bachelor's degree in Operations Management, Engineering, Supply Chain, Business, or a related field preferred; equivalent experience will be considered.

• 5+ years of leadership experience in a manufacturing, fabrication, industrial production, or distribution environment.

• 3+ years of experience managing supervisors, production teams, or operational departments.

• Experience leading pipe fabrication, steel fabrication, fire protection fabrication, manufacturing, welding, or industrial production operations preferred.

• Strong understanding of production planning, process management, quality systems, and operational performance metrics.

• Experience implementing Lean Manufacturing, Continuous Improvement, Six Sigma, or similar operational excellence methodologies preferred.

• Demonstrated success leading teams, driving engagement, and developing talent.

• Strong analytical, problem-solving, and decision-making skills.

• Excellent communication and interpersonal skills with the ability to influence stakeholders at all levels.

• Thorough understanding of OSHA regulations and workplace safety requirements.

• Proficiency in Microsoft O365 and production reporting systems.

Preferred Leadership Characteristics:

• Customer-focused mindset with a commitment to operational excellence.

• Strong business acumen and financial awareness.

• Ability to balance strategic priorities with hands-on operational leadership.

• Results-oriented leader who drives accountability and continuous improvement.

• Proven ability to lead through change and support business growth initiatives.

Why join our Non-Res Operations Team?

This role offers the opportunity to lead a critical operation that directly supports some of the largest commercial, industrial, and fire protection projects across the country. You'll have the ability to influence operational strategy, develop talent, drive continuous improvement, and contribute to Ferguson's ongoing growth and success.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range:

$8,233.34 - $13,175.00

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information