Lead Product Manager – Traveler Experience

About BizAway

Here at BizAway, we Deliver the Future of Travel. ✈️

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability 🌎, we support companies on a daily basis, enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. 🚀

We know that success comes from People and deserves to be recognized.🙌Proactivity and reliability, collaboration and communication are the core values of our culture.

If you like challenges and would love to be part of one of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for. 🎉

We are looking for

We're looking for a Lead Product Manager – Traveler Experience who will own the end-to-end traveler experience — search, booking, pre-trip preparation, in-trip support, disruption handling, and post-travel — and who approaches that journey as a builder, not just a roadmap manager. You ship real products before you write specs. You wire up AI workflows before you pitch them to engineering. You measure before and after, every time.

Your role in BizAway

• Own the traveler journey end-to-end — define the vision, strategy and roadmap from first search to post-travel activities: search & discovery, booking, trip management, real-time disruption handling, and post-trip flows.

• Design workflows — identify where multi-step automation (proactive rebooking, disruption recovery, pre-trip checklist, expense push) and replaces manual traveler

• Instrument and obsess over the journey — define the right business KPIs and product metrics that matter and run continuous experimentation to move them.

• Collaborate with CS and Operations — work closely with Customer Service and Travel Operations to identify where traveler friction generates support volume, and eliminate the root cause in the product.

• Build before you spec — use Cursor, Claude, and others internal tools to actually build part of the product that brings value to our travelers.

• Set the AI product bar — you follow the frontier closely enough to know what's real and what's not. You've tested models, read the evals, and have opinions on tradeoffs.

What we're looking for

• 5–8 years as a Product Manager, with at least 2–3 years in a consumer product with high interaction volume — travel, mobility, fintech, or productivity.

• Builder mentality over traditional Product Manager Role — You use Cursor, Claude, or equivalent tools to build. You don't wait for design and engineering to explore a problem and start to build a solution.

• Agentic workflow development — you understand how agentic systems actually work under the hood: orchestration patterns, tool use and function calling, memory and context management, and evaluation harnesses.

• Strong UX intuition — you have a sharp eye for what makes an experience feel lovable. You can give precise, actionable feedback on flows, microcopy, and information architecture.

• Data-driven — you link product metrics to business KPIs, define success before you build, and run A/B tests. You're comfortable to work data tools like Amplitude or similar analytics tools to analyze insights and take actions

• Travel context (strong plus) — you understand the real pain points of traveling, you've worked with or shipped products in travel, mobility, or adjacent domains. You're familiar with how GDS/NDC content works, how hotel and rail inventory is structured, and how corporate expense and approval flows affect booking behavior.

• Fluent in English (Spanish or Italian are a plus, not mandatory).

Why join us

• Direct impact: Own the traveler experience end-to-end — every friction you remove is felt by thousands of real travelers on real trips.

• High visibility: Work directly with leadership across Product, Engineering, and Customer Service on one of BizAway's highest-priority domains.

• AI-native from day one: Bizzy is already in production. You're not pitching AI to a skeptical org — you're accelerating what's already working.

• Builder culture — We expect you to build, not just prioritize.

• Growth opportunity: Help define what AI-powered travel looks like as we expand globally and leave your mark on a product used by millions of travelers

We are also interested in

• Experience in the travel industry or in enterprise settings

• Knowledge of programming basics will help you perform at your best

Our offer

• Contract type: Permanent

• Working hours: Full-time – 40h/week, from Monday to Friday

• Hybrid Barcelona: We love the focus of remote work, but we also value the magic of high-bandwidth, in-person collaboration. You can work from home most of the time, but we expect you to swing by our Barcelona office a a couple of times a week to brainstorm, whiteboard UX flows, and grab a coffee with the team.

• Salary: Attractive compensation, including equity in the company

• Equity in the company (stock options plan)

• A seat on a scale-up with skyrocketing growth

• Development of your entrepreneurial spirit, having the chance to implement real-impact business decision

• Multicultural and international team

• Collaborative and smart environment to work and learn

• Free coffee to kick-start your day and free beers to celebrate together

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.