Mid-Level

Facilities Coordinator

NielsenIQ

Budapest, Hungary · On-site

Job Description

ABOUT THIS JOB

This position serves as the first point of contact for employees, visitors, vendors, and building management while acting as the on-site Facilities Coordinator. The role is based at the reception area and combines front desk responsibilities with ownership of day-to-day office operations and workplace experience, ensuring the office is safe, functional, well-maintained, and provides a positive environment for employees.

The successful candidate will have hands-on experience in facilities management, vendor coordination, and office operations. They will work closely with landlords, building management, brokers, maintenance providers, and internal stakeholders to oversee office services, space management, technical facility issues, and workplace projects. A good understanding of building operations, including HVAC, electrical, plumbing, access control, and maintenance processes, is essential.

Please note that this role includes daily reception coverage and the successful candidate will be based at the reception area, serving as the primary on-site contact for employees, visitors, and vendors.

RESPONSIBILITIES

Act as the primary point of contact for employees, visitors, vendors, landlords, brokers, and building management teams.
Create and maintain a professional, welcoming, and efficient office environment.
Manage front desk operations, visitor experience, security badges, and office access requests.
Coordinate meeting room bookings, on-site meetings, events, and catering services.
Receive and resolve day-to-day office and facilities requests from employees.
Manage relationships with landlords, property managers, brokers, and building service providers.
Coordinate and oversee vendors, including cleaning, maintenance, security, office supplies, and other workplace services.
Monitor vendor performance and ensure services are delivered according to agreed standards.
Obtain quotations, support contract management activities, prepare purchase orders, and assist with invoice processing.
Conduct regular office inspections and identify maintenance, safety, or workplace issues.
Coordinate repairs and maintenance activities with vendors, building management, and landlords.
Monitor office infrastructure and building systems, including HVAC, electrical, plumbing, lighting, and access control systems.
Support office space management, occupancy tracking.
Support office renovation, relocation, and workplace improvement projects.
Communicate office updates, planned maintenance, and workplace information to employees.
Partner with Corporate Security and Health & Safety teams to ensure compliance with company standards and local regulations.
Support ESG and sustainability initiatives where applicable.
Identify opportunities to improve service quality, employee experience, and operational efficiency.

QUALIFICATIONS

Minimum 3+ years of experience in office management, workplace services, facilities management, or a similar role.
Experience serving as a front desk or office representative while managing broader office operations and facilities responsibilities.
Experience managing vendors, service providers, maintenance contracts, and facility-related services.
Practical, basic understanding of building systems and technical facility topics, including HVAC, electrical, plumbing, access control, and general maintenance.
Previous experience working directly with landlords, building owners, property managers, or commercial real estate brokers.
Experience supporting office moves, occupancy management, seating plans, and workplace projects is an advantage.
Strong organizational and problem-solving skills with the ability to independently manage day-to-day office issues.
Excellent communication skills and ability to build relationships with employees, vendors, landlords, and external partners.
Hungarian native and fluent English (spoken and written).
Proficient in Microsoft Office applications (Excel, Outlook, Teams).
Positive, proactive attitude with the ability to work independently on-site and take ownership of office operations.

WHAT WE OFFER

Work in an international, inspiring company
Access to e-learning platforms, mentorship programme and educational support to keep developing your skills
Cafeteria package
Private health insurance
Participation in discounted e-carsharing program (GreenGo)
An extra day off
Mentoring - Mentee Program
Volunteer time off
Free Employee Assistance Program (EAP)

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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