Receptionist (m/f/d)

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: As a Corporate Receptionist at JLL, you'll be the face of our workplace — creating exceptional first impressions and delivering outstanding front-of-house and meeting & event services for clients, visitors, and colleagues alike. This is a role for someone who is genuinely customer-obsessed, detail-driven, and thrives in a fast-paced, high-profile corporate environment. From welcoming visitors to managing meeting spaces and supporting the wider facilities team, you'll play a key role in shaping the everyday workplace experience and representing JLL's culture of excellence at every touchpoint.

What your day-to-day will look like:

• Welcome and direct visitors, candidates, and new hires, managing front-of-house services including sign-in, badging, luggage assistance, lost and found, and delivery coordination

• Handle incoming calls, emails, and queries through front-of-house channels, personalising interactions based on onsite events and visitor needs

• Maintain the highest standards of presentation across reception and meeting areas, including physical setup of meeting and event spaces in line with team guidelines

• Monitor meeting room environments — furniture, signage, AV equipment, temperature, and consumables — ensuring everything is always guest-ready

• Manage room booking systems across Outlook, conference room finder, and SharePoint, keeping displays and calendars up to date

• Liaise with security and janitorial teams to coordinate meetings and events seamlessly

• Support the wider facilities team with trouble tickets, mail and courier services, site inspections, space audits, and general administrative tasks

Required Qualifications:

• Experience in reception, concierge, or a related customer-facing role

• Previous experience in a high-profile corporate environment

• Outstanding interpersonal and communication skills — written and verbal — in both English

• German mother tongue; excellent English skills (spoken and written); elementary French

• Strong PC literacy with confidence using technology systems to manage daily activities

• Excellent customer service skills, with the ability to engage professionally at all organisational levels

• High attention to detail and ability to maintain composure and professionalism at all times

• Strong proficiency in MS Office (PowerPoint) and Copilot; adaptable; comfortable working in a cross‑functional environment

Preferred Qualifications:

• Background in catering, hospitality, or workplace services

• Experience with meeting and event coordination in corporate settings

• Familiarity with SharePoint, Outlook calendar management, and conference room booking platforms

• Knowledge of security procedures and emergency/evacuation protocols

• Experience supporting space audits or workplace optimisation initiatives

• Awareness of local area services (transport, restaurants, hotels) to assist visitors as needed

• A background in business/commerce is an advantage

Location:

On-site –Basel, CHE

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.