Senior Infrastructure Specialist

Position Information

Job Title: Senior Infrastructure Specialist

Locations: Vestal, NY or Rochester, NY

Salary Range: $106,000 - $132,500

Schedule: On Site - Office

Job Summary

Definition, maintenance and support of Operational Smart Grids (OSG) infrastructure operational policies, standards, best practices, procedures, tools and projects in support of efficient, resilient, and secure operations of OSG supported applications and facilities.

Directs works with technical teams and external vendors to provide operational support for a diverse set of operational enterprise services. Monitor operational performance to identify opportunities for improvement. Align the operational requirements with relevant global/corporate operational requirement(s), security framework(s) and/or associated regulatory compliance.

Key Responsibilities

• Provide timely responses to all incidents, tasks, and requests assigned to meet Service Level Agreements.

• Deploy, configure, patch, and support (physical, virtual, cloud) installations of Unix and Linux operating systems (esp. Solaris, Enterprise Linux).

• Deploy, configure, and support engineered systems (e.g. Oracle ODA, Oracle Exadata, Oracle ZFS), enterprise storage platforms, and data protection platforms.

• Collaborate with application teams on containerized applications providing guidance and support on architecture, optimization, scalability, and management.

• Installation of agents (e.g. Oracle OEM) including configuration and reporting.

• Plan, optimize, and execute transfer of on-premises Linux workloads to public/hybrid cloud environments.

• Oversee third-party vendors, ensuring compliance with Avangrid’s processes, procedures, and all applicable laws/regulations.

• Provide maintenance and break-fix of infrastructure technologies following the change management process.

• Participate in technical implementation plans in support of infrastructure technologies.

• Work with internal clients, suppliers/contractors, project teams, and other technical staff to identify, design, and support technical solutions.

• Participates in the evaluation, selection, and testing of hardware and software products.

• Maintain regulatory compliance under NERC/CIP guidelines.

• Maintain high quality security controls surrounding the critical SCADA systems.

• Perform special assignments from OSG Infrastructure leadership.

• Provide first shift weekday on-site support.

• Available for 24x7 rotational on call support.

• Travel as required within the US.

Required Qualifications

• BS/BA Degree in Business, Computer Science or other technical discipline. MA/MS Degree preferred. Will consider additional years of relevant experience and/or related technical certifications in lieu of degree requirement (in accordance with the FLSA Computer Professionals Exemption)

• Education and Experience Requirements: Meet at least one of the following:

• • AS Technical Related Degree with 12+ years’ technical experience.

• • BS Technical Related Degree with 8+ years’ technical experience

• • MS Technical Related Degree with 5+ years’ technical experience

• Position requires a minimum of five (5) years’ experience working with infrastructure solutions in an enterprise environment. Position requires professional experience with more than one of the following areas:

• Data Center Operations, Disaster Recover/Business Continuity Planning & Execution, Security & Compliance Management, Infrastructure Operational Policies & Procedures, and/or Technical Project Coordination.

• Fundamental understanding of UNIX Operating Systems (OS), Linux OS, Microsoft OS, Active Directory, VMware, Citrix, Networking, Routing, Firewalls, Security tools and/or scripting. (Associated certifications are preferred.)

• Must possess ability to deal collaboratively, diplomatically, and successfully with customers, co-workers and other professional colleagues, managers, and staff.

• Must be able to work effectively in a team environment, as well as work independently with limited supervision.

• Must have excellent problem-solving skills while providing first class customer service. Requires outstanding oral and written communication skills.

• Each employee must accept responsibility for their own safety and health as well as the safety and health of their fellow employees.

Competencies

• Growth & Continuous Improvement

• Initiative & Change

• Focused on Results

• Customer Centric (internal and/or external)

• Communication

• Collaboration

• Leadership (people managers/leaders)

What We Offer:

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career‑advancement pathways

For more information, please visit: Benefits - Avangrid

#LI-Onsite; #LI-CH1

Company: NY STATE ELECTRIC & GAS CORP

Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date: October-28-2026