Manager, Benefits, Retirement and Wellbeing

Work Location: London, United Kingdom

Hours: 35

Line of Business: Human Resources

Pay Details: We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description: This is a broad, hands-on regional role for someone who wants to make a meaningful difference to colleagues. Reporting to the Director, Retirement, Benefits and Wellbeing, Europe and Asia Pacific, the Manager contributes to the development and delivery of the regional strategy and leads an assigned portfolio of retirement, benefits and wellbeing priorities.

The successful candidate will be proactive, anticipate needs, take ownership and turn ambiguity into action. They will be passionate about improving the colleague experience and wellbeing advancing an inclusive, practical and evidence-informed wellbeing strategy. Using sound judgement, they will build trusted relationships, influence stakeholders and drive priorities to successful outcomes, while recognising when to seek input and escalate risks. They will also actively explore and responsibly leverage approved AI and automation tools to improve efficiency, enhance insights and create capacity for higher-value work.

Key responsibilities

Regional Strategy and Program Delivery

• Contribute to the design, implementation and ongoing management of retirement, benefits and wellbeing programs across Europe and Asia Pacific (circa 2,000 employees across 10 countries).

• Lead program reviews, market assessments, renewals and business cases, balancing colleague value, competitiveness, cost, risk and operational feasibility.

• Translate strategic priorities into implementation plans, governance checkpoints and measurable outcomes.

• Support expansion into new locations by developing scalable and compliant benefit solutions aligned to local requirements and market practice.

• Drive an integrated wellbeing approach that connects business and employee needs.

Risk, Governance and Compliance

• Monitor legislative, regulatory and market developments and assess implications for assigned programs.

• Maintain effective governance, controls, procedures and supporting evidence in line with TD policies, standards and risk appetite.

• Lead or support audits, remediation activities, regulatory change implementation, risk reporting and issue management, ensuring risks are identified and escalated promptly.

Vendor and Financial Management

• Manage relationships with consultants, brokers, insurers, pension providers, administrators and wellbeing partners, ensuring strong service delivery and value.

• Support sourcing, due diligence, contracting, renewals, service reviews and remediation in partnership with Procurement, Legal and Risk teams.

• Monitor service performance, budgets and program costs, identifying opportunities to improve value, sustainability and colleague outcomes.

Operational Excellence, Data and AI

• Identify opportunities to simplify, standardize and automate processes, leveraging data, technology and approved AI tools to strengthen efficiency, insight and control.

• Develop meaningful reporting, to support decision-making, governance and continuous improvement.

• Leverage technology to create engaging, accessible and user-friendly program experiences.

Leadership and Influence

• Build strong relationships across regional and global teams, acting as a trusted adviser who brings balanced judgement and practical solutions.

• Lead cross-functional initiatives and working groups, establishing clear outcomes, accountability and delivery.

• Champion a people-centred approach to benefits and wellbeing, translating colleague needs into inclusive, practical solutions, and represent the region in relevant forums while deputising for the Director as required.

Experience and Qualifications

• Experience managing retirement, pensions, employee benefits and/or wellbeing programs across multiple countries.

• Proven experience leading complex program design, implementation, renewal or transformation initiatives.

• Strong understanding of governance, risk, controls, compliance and third-party oversight within a regulated environment.

• Experience managing vendors and advisors, including performance management, commercial discussions and issue resolution.

• Strong communication skills, with the ability to influence senior stakeholders.

• Confidence using data, technology and AI-enabled tools to improve outcomes

• Relevant professional qualification in pensions, benefits, reward, HR, risk, finance or project management is desirable.

Personal Attributes

• Proactive and action-oriented, with a strong sense of ownership and accountability.

• Curious, adaptable and committed to continuous learning and growth.

• Passionate about helping colleagues and advancing an inclusive wellbeing agenda.

• Digitally minded, with enthusiasm for AI, automation and process improvement.

• Collaborative and influential, with strong stakeholder management and communication skills.

• Commercially and risk aware, balancing colleague outcomes with cost, compliance and operational considerations.

• Resilient and organized, able to manage competing priorities calmly and maintain momentum in a fast-paced environment.

Who We Are TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.