Manager Field Operations - Fleet Services

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Job Description:

Summary With a focus on the Truck Maintenance facilities and processes, the Field Operations Manager II provides leadership that ensures standardization and execution of maintenance processes and achievement of business objectives across multiple branches within his/her business unit.

Area of responsibility: Western NY - Western PA

Salary - Bonus

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

At Ryder, we are always looking for outstanding individuals to join our team and have a dedicated careers site of all our currently open positions available at https://ryder.com/careers. We take the security of everyone’s personal information very seriously and are dedicated to securing and protecting any information provided to us. This is why, we only accept employment applications through our official careers site. You may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as “Phishing”) . While we may call you to verify information you have provided in your application, we will never ask for sensitive personal information from you via email, end user messaging applications such as WhatsApp messenger, Signal messenger, or via text message. If you are asked to provide personal information, click on a link, or navigate to a website other than the official Ryder website (www.ryder.com), or download any mobile applications to communicate with our careers team, DO NOT GO ANY FURTHER. End the call or exit the website as this is very likely a scam.

Essential Functions

• Evaluate, coach and develops others on best practices regarding maintenance management within business unit Overall responsibility for performance management within maintenance teams

• Leads multiple Operations Managers to achieve and implement all aspects of operations management.

• Support, communicate and implement all corporate initiatives. Support, communicate and ensures compliance with all Federal, Provincial and local regulations. Support, communicate and ensure compliance with all corporately mandated policies, procedures and processes

• Measure, track and perform on-going analysis to ensure process and financial objectives are met. Accountable for key maintenance measurements and results across his/her business unit or branches Accountable for all maintenance related assets, cost and control

• This role is critical as liaison for maintenance in maintaining on-going relationship, problem resolution in the sales process

• Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Effective leadership skills Strong leadership and communication skills

• Builds and manages effective teams Builds and manages effective teams

• Ability to influence internal and/or external constituents Strong interpersonal skills with the ability to influence and persuade others (internal and external)

• Aptitude to learn a new business and systems Receptive to change – change agent

• Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines Must possess strong organization and delegation skills

• Experience working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required

• Experience with Fleet Management Software required

• Experience using Microsoft word and excel intermediate required

• Maintenance and Technical experience in a shop environment preferred

Qualifications

• H.S. diploma/GED required

• Associate's degree preferred

• Bachelor's degree preferred

• Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role required.

• Five (5) years or more leadership experience required.

Travel 50-75%

DOT Regulated No

#LI-post #INDexempt #FB

Job Category Maintenance

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type: Salaried

Minimum Pay Range: $110K

Maximum Pay Range: $110K

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.