Coordinator, Media Operations

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

Job Description

The Media Operations Coordinator offers an exciting opportunity to join NBCUniversal's Bravo Media Operations team, supporting one of the world’s leading entertainment brands while working at the intersection of digital publishing, audience growth, emerging technologies, and premium entertainment. As part of a cross-functional publishing team, the coordinator prepares, formats, publishes, and quality assures short-form video assets across Bravo's digital platforms while supporting day-to-day digital publishing, operational governance, and consumer privacy initiatives.

Working closely with Media Operations, Editorial, Production Management, Product, Engineering, Marketing, Social, Press, Communications, Legal, Privacy, and external production partners, the coordinator assists with digital publishing operations across Bravo's owned and third-party platforms, utilizing approved AI-assisted publishing tools where appropriate to improve operational efficiency while maintaining publishing quality.

Responsibilities

• Prepare, publish, and quality assure short-form and vertical video assets across Bravo's digital platforms while optimizing metadata, discoverability, accessibility, SEO/AEO, and Bravo brand standards using approved AI-assisted publishing tools, where appropriate.

• Coordinate operational readiness for always-on, episodic, promotional, and tentpole programming, including publishing, asset readiness, ingestion, captioning, validation, and platform delivery.

• Support NBCUniversal's Vertical Video publishing strategy by assisting with publishing workflows, applying platform best practices, and utilizing approved AI-assisted publishing capabilities across Bravo's digital platforms.

• Support digital execution for franchise launches, tentpole programming, live experiences, and emerging audience growth initiatives.

• Assist in monitoring publishing quality and troubleshooting issues across digital platforms, partnering with Product, Engineering, and Technology teams to resolve publishing, metadata, and platform issues.

• Support digital publishing governance by coordinating privacy, compliance, accessibility, and data stewardship workflows in partnership with Legal, Privacy, Product, Engineering, and Technology teams.

Qualifications

Basic Requirements:

• Bachelor's degree in Communications, Journalism, Digital Media, Marketing, Film, or a related field, or equivalent professional experience.

• Two or more years of experience in digital publishing, media operations, digital content management, or a related field.

• Experience publishing and optimizing short-form video across digital platforms.

• Familiarity with YouTube CMS, content management systems, and digital publishing platforms; experience with NBCUniversal publishing platforms is a plus.

• Strong writing, copy editing, and metadata optimization skills with an understanding of SEO, AEO, discoverability, and audience engagement.

• Experience using Adobe Premiere Pro, Photoshop, Airtable, Slack, Microsoft Office, and Microsoft Copilot or comparable AI-assisted productivity tools.

• Experience utilizing AI-assisted publishing and productivity tools, including developing effective prompts to generate, refine, and optimize metadata, captions, publishing assets, and operational workflows while maintaining editorial quality.

• Understanding of accessibility standards, captioning workflows, metadata management, video specifications, and digital publishing best practices.

Desired Characteristics:

• Strong organizational skills with exceptional attention to detail.

• Ability to manage multiple priorities in a fast-paced digital media environment.

• Excellent written and verbal communication skills.

• Ability to collaborate effectively across a matrixed organization that touches Editorial, Production, Product, Marketing, Engineering, Legal, Privacy, Communications, Press, and Technology teams.

• Strong analytical and problem-solving skills with a continuous improvement mindset.

• Curiosity and adaptability toward emerging publishing technologies, AI-assisted workflows, search optimization, workflow automation, and evolving audience behaviors.

• Commitment to editorial quality, accessibility, privacy, compliance, and operational excellence.

• Interest in Bravo programming and digital audience engagement.

Additional Requirements:

• Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $52,000- $62,400

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].