Key Account Manager Marketplaces (AMSTELVEEN, NL)

Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.

Working at Nespresso means believing that coffee can have a positive impact on our fellow human beings and the earth. You understand that actions speak louder than words, and you can be proud to work for a B Corp-certified company. We encourage you to use your unique talents to create ultimate Nespresso coffee moments for our customers.

Nespresso is looking for a Key Account Manager Marketplaces

Marketplaces are changing how consumers discover, compare, and buy brands. You see where commercial opportunities arise and know how to bring together data, partnerships, and a premium brand experience. This way, you contribute to a sustainable growth channel for Nespresso, without compromising on the experience our customers expect from us.

Your responsibilities as Key Account Manager Marketplaces:

• Co-develop and implement the marketplace strategy, focused on revenue growth, acquisition of new Nespresso Members, and increasing customer lifetime value;

• Translate the strategy into concrete annual, account, and activity plans and build sustainable partnerships with existing and new marketplace partners;

• Co-create and execute trade marketing and retail media plans with Marketing and Digital, fitting Nespresso's premium positioning;

• Optimize the presence, performance, customer experience, and shopper journey of Nespresso coffee, machines, and accessories on marketplaces;

• Monitor and analyze commercial performance, prepare sales and budget forecasts, and translate risks, opportunities, and performance gaps into concrete actions;

• Collaborate with internal teams, Nespresso HQ, shared service centers, and external partners to improve processes, exploit new opportunities, and ensure compliance with legal, quality, and industry standards.

This is what you bring for the Key Account Manager Marketplaces vacancy:

• 3 to 5 years of relevant experience in e-commerce, online key account management, and/or marketplace management;

• Experience with developing and executing commercial marketplace or account strategies and with selling value propositions, preferably within premium or luxury products;

• Strong commercial and financial insight, excellent analytical skills, and the ability to translate market, customer, and performance data into concrete actions;

• Strong communication, influencing, and negotiation skills and experience with stakeholder and project management within a complex organization;

• A customer-centric mindset, ownership, result-orientation, and the ability to build sustainable relationships and collaborate effectively cross-functionally;

• Excellent command of Dutch and English, both verbally and in writing.

The job offers more than just a challenge: Disclaimer: The definitive job category and classification will be determined based on the candidate's experience, competencies, and job requirements.

• A full-time role (40 hours per week) with excellent conditions: 13th month, 28 vacation days.

• Salary indication from €4000 bpm based on knowledge and experience.

• Annual performance bonus of 10%, depending on company and individual performance.

• Full travel expense reimbursement (NS Business Card or km allowance).

• 1 free Nespresso machine + €50 coffee credit per month.

• Stay fit through Company Fitness and Urban Sports.

• Hybrid working + reimbursement for an ergonomic home office.

• Free baby food up to €500 per year per child.

• Great green mobility options, such as e-bike lease or tax advantage on purchase.

• Annual big company party at a special location.

Even more reasons to work at Nespresso:

• Boost your development! We offer training, development programs, and coaching to grow your skills and career.

• Your well-being is paramount, with, among other things, our Employee Assistance Program and various well-being activities.

• At Nespresso, you can be completely yourself. Passion for DE&I? Join our Diversity, Equity & Inclusion Ambassadors.

• You contribute to Nespresso's mission to improve the quality of life and thus contribute to a better future.

Who you are is exactly what we are looking for At Nespresso, we believe that every individual deserves the utmost respect and should be treated as such. It is important that everyone feels welcome and safe at Nespresso; regardless of gender, religion, cultural background, age, disability, or sexual orientation. Nespresso consciously works to create diverse, passionate teams. We believe that this makes us even more creative and innovative in our pursuit of offering unique coffee experiences while having a positive impact on our fellow human beings and our earth.

Still have questions?

Our recruiters are ready to answer your questions. Send your question to careers@nl.nestle.com and you will receive an answer within 2 days.

Want to be part of Nespresso too?

That's possible! If your profile seamlessly matches the job description, we would like to receive your CV and motivation. Upload it now via the link.

NB: We use an Artificial Intelligence (AI) Tool to schedule interviews with our candidates. So keep an eye on your email for the invitation for an interview! When registering your application, you will be asked if we can send you Whatsapp messages; if you answer 'yes' to this, you will receive communication via Whatsapp in addition to messages via email. Communication via our AI tool is in English, but our recruiters speak both English and Dutch.