M&S Services Trainee (German speaker)

Job title:* M&S Services Trainee (German speaker)

• *Location: Budapest – Sanofi Budapest HUB, Váci Greens

About the job Looking to launch your career at the cutting edge of healthcare? Join Sanofi for a chance to develop with mentoring and guidance from inspirational leaders while helping to make an impact on the lives of countless people worldwide.

We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?

The Manufacturing & Supply (M&S) Services is responsible for delivering and supporting Global M&S teams in partnership with Business and Digital, and drive priority and transformative initiatives across M&S. The team members of M&S Quality Complaint Management Services will act as partners in carrying out tasks and fulfilling responsibilities to support the identified and established quality processes delivered from the hubs. The Product Technical Complaints team handles end-to-end activities of complaint processing.

Main responsibilities:

• Support to handle Product Technical Complaints (PTC) for medical devices, pharmaceutical products, biologics, and combination products, ensuring compliance with regulatory standards.

• Collaborate with internal/external stakeholders via Cross functional teams (Manufacturing sites, Customer Service, Medical Information, Pharmacovigilance, Regulatory, Legal, Field Alert Reporting, risk management departments, etc.) (as applicable) for complaint management.

• Support the management of complaints in the proper database (as applicable) and perform assessment, ensuring timely processing as per defined scope. Focus on operational tasks within the complaint handling process.

• Participate in ad-hoc meetings for product-specific complaint issues and provide timely feedback to ensure all the data necessary for complaint investigation process.

• Ensure the compliance of documentation and all Quality processes according to applicable regulations/ Sanofi standards. Handle Quality Management system (QMS) records by applying data privacy regulations, manage any discrepancies, and ensure completion within defined timelines.

• Ensure the documentation of Hub-related GxP activities.

• Abide any other responsibilities as assigned/aligned by manager.

About you Experience:

• On going studies in one of the flowing fields: Life Sciences/Healthcare, Business Administration, Engineering or Information Technology.

• Min. 20-40 -hour availability/week

• 18 month of internship

Soft and technical skills:

• Proficient in problem-solving, attention to detail, and good organizational skills.

• Problem solving, analytical skills (advantageous)

• Work in a team-oriented, flexible, and proactive manner

• Attentive to detail and works with precision (advantageous)

Languages: Excellent knowledge of English language (spoken and written), German language min. B2 level (spoken and written)

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team

• Flexible home office policy

• You'll face challenging tasks with professional responsibilities

• Trainee training program opportunity

• Internship and thesis support

• Paid leave for trainees

• Join a great community & special event (Weekly Yoga/Pilates classes, Monthly Board Game Nights, Summer/Winter Events, Well-Being Lectures & Sport Clubs)

Pursue Progress. Discover Extraordinary. Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!

Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document, before applying.

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Chez Sanofi, la diversité et l’inclusion sont au cœur de notre fonctionnement et sont intégrées à nos Valeurs fondamentales. Nous sommes conscients que pour exploiter véritablement la richesse que la diversité nous apporte, nous devons faire preuve d'inclusion et créer un environnement de travail où ces différences peuvent s'épanouir et être développées pour améliorer le quotidien de nos collègues, patients et clients. Nous respectons et valorisons la diversité de nos collaborateurs, leurs parcours et leurs expériences dans un objectif d’égalité des chances pour tous.

Dans le cadre de son engagement diversité, Sanofi accueille et intègre des collaborateurs en situation de handicap.