Strategy & Operations, Office of the CCO

San Francisco, CA | New York City, NY

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

The Office of the Chief Commercial Officer is a small team that works directly with our CCO, go-to-market leadership, and company leadership on Anthropic’s highest-priority commercial initiatives. We take on problems that do not sit cleanly inside one team, such as standing up a program that spans Product, Finance, Legal, and Sales, or preparing the material our executives and Board use to make decisions. Our commercial business is growing faster than its operating processes can be built, so a growing share of the job is stepping into gaps and running something important, while making sure other teams are building the capabilities to permanently own.

You will own workstreams end to end. One week that means running the go-to-market side of a pressing situation, from the communications plan for customers and account teams to the daily readout for executives. Another week it means building the analysis behind a resourcing decision or a new program and writing it up for the CCO. This is an internal role. You will report to the CCO’s chief of staff, and you will have an unusually broad view of how the company makes decisions.

Key Responsibilities:

• Drive priority go-to-market initiatives from plan to delivery, removing blockers, escalating early, and connecting the right people across teams at the right time

• Build the analysis, draft the document or deck, and turn input from many teams into a recommendation executives can act on

• Prepare content for the CCO and leadership team, including weekly staff meetings, updates to the Office of the CEO, Board materials, and leadership offsites

• Track the go-to-market organization’s top priorities and keep a current view of status, owners, and risks

• Act as a bridge between go-to-market and Product, Finance, Legal, Safeguards, and Research, so that what account teams hear from customers reaches product decisions and those decisions reach account teams in a usable form

• Step in where something important has no clear owner, run it until it has a permanent home, and hand it over cleanly

• Close out same-day executive requests quickly and to a high standard

You may be a good fit if you:

• Have 4+ years of experience in management consulting, strategy and operations, a chief of staff team, or a similarly rigorous environment working with senior executives

• Structure ambiguous problems well and get to a clear recommendation

• Can get to a number yourself in a spreadsheet, in SQL, or with Claude, check it against a second source, and explain where it came from

• Write and speak clearly and briefly for executive audiences

• Are as willing to maintain the tracker and chase the last open items as to write the strategy

• Are comfortable with significant autonomy and with priorities that shift on short notice, pay close attention to detail, and know when to escalate

• Build trust quickly with senior people across the company who are short on time

• Use AI tools as a core part of how you work

• Care about Anthropic’s mission and about getting safe, useful AI to customers

Strong candidates may also have

• Experience in technology, SaaS, or enterprise software, or exposure to go-to-market strategy, sales operations, or customer success

• Experience running a product launch, a program office, or another cross-functional effort with many owners and a fixed date

• Familiarity with how large enterprises buy and adopt technology, including security, legal, and procurement review

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.