Assistant Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Facilities Manager – JLL What this job involves: JLL is seeking an Assistant Facilities Manager to support facility operations across assigned districts within the Mountain or Pacific Time Zones. This remote role is responsible for ensuring high-quality service delivery, operational efficiency, and compliance with client and safety standards across a multi-site portfolio. The Assistant Facilities Manager will coordinate vendor services, manage work order systems, support process improvements, and maintain strong client relationships to deliver an exceptional customer experience. This position plays a key role in supporting account operations, driving service excellence, and upholding JLL’s commitment to teamwork, integrity, and performance. What your day-to-day will look like: * Support daily facility operations across assigned districts while ensuring services are delivered in alignment with contract scope, client expectations, and company procedures * Coordinate and manage third-party vendors providing janitorial, landscaping, waste management, snow removal, and general facility services * Monitor CMMS and Corrigo systems to track work orders, service metrics, and SLA performance while ensuring timely issue resolution and work completion * Maintain strong relationships with clients and vendors through proactive communication, service follow-up, and operational support * Review vendor performance, support quality assurance initiatives, and assist in driving continuous improvement efforts * Review, reconcile, and approve vendor invoices while resolving discrepancies and ensuring timely closeout * Collaborate with internal account teams to improve operational processes, reporting, and service delivery standards Required Qualifications: * Minimum of 2 years of experience in facilities management, property operations, or a related field * Experience using Corrigo or similar CMMS platforms for work order management and system administration * Strong customer service and stakeholder management skills with the ability to build effective working relationships * Excellent organizational, problem-solving, and multitasking abilities in a fast-paced environment * Strong written and verbal communication skills for professional correspondence and operational coordination * Ability to work independently, prioritize competing responsibilities, and manage tasks with minimal supervision * Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint Preferred Qualifications: * Associate or bachelor’s degree in Facilities Management, Business Administration, or a related discipline * Experience supporting distributed retail portfolios or multi-site facilities operations * Familiarity with facilities management KPIs, SLAs, and vendor performance management practices * Experience coaching or training vendors on systems, procedures, and service expectations * Knowledge of vendor management processes and third-party service coordination * Experience supporting operational reporting, process improvement initiatives, or data analysis activities * Familiarity with generative AI tools or conversational search applications used to improve workflows and operational efficiency Location: Remote (Mountain or Pacific Time Zones) Work Shift: 8:00 a.m. to 5:00 p.m Monday to Friday. Salary: $60,000 – $70,000 per year. The role is bonus eligible based on account performance, This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 60,000.00 – 70,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –Abilene, TX, El Paso, TX, Havre, MT If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: * 401(k) plan with matching company contributions * Comprehensive Medical, Dental & Vision Care * Paid parental leave at 100% of salary * Paid Time Off and Company Holidays * Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.