Payment Application Analyst

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Payment Application Analyst at our Regional Shared Service Center, you'll be instrumental in ensuring the smooth flow of financial operations across the entire LATAM region. You'll take ownership of payment processing and banking transactions, serving as the vital link between JLL's finance operations, banking partners, and stakeholders throughout Latin America. Your role combines technical expertise in payment systems with strong analytical capabilities as you process payments, prepare reports, and reconcile accounts to maintain the financial integrity that our clients and business depend on. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees, and you'll experience this as you collaborate with finance teams during critical month-end activities and provide exceptional service to both internal and external customers. You'll act as the primary point of contact for resolving banking issues, requiring proactive communication and problem-solving skills to address transaction rejections, incorrect settings, and discrepancies. What sets JLL apart is our culture of collaboration, locally and across the globe, and this role gives you the opportunity to work with diverse teams across multiple countries while developing deep expertise in regional payment operations. You'll also contribute to management reporting and provide data-driven recommendations that enhance efficiency and performance across the shared services center.

What your day-to-day will look like:

• Execute accurate payments to suppliers and internal transfers through banking portals, following established procedures to guarantee security and accuracy

• Prepare daily payment reports for bank approvers, ensuring accuracy, completeness, and delivery within established deadlines

• Provide professional, high-quality customer service to internal and external clients, responding to inquiries and resolving issues promptly

• Act as the primary point of contact with banks to resolve transaction issues such as rejections or incorrect settings through proactive communication

• Prepare management reports highlighting key operational aspects, conducting detailed analysis and providing recommendations to enhance efficiency

• Perform periodic and thorough payment and account reconciliations between internal records and banking transactions to ensure data integrity

• Support the finance team during month-end closing activities by providing accurate data and assisting with accounting data review

• Utilize data visualization tools to present financial information clearly and comprehensively to stakeholders

• Identify and resolve discrepancies in banking transactions to maintain accurate financial records across the LATAM region

Required qualifications:

• Currently enrolled in or graduate of a university program in Finance or Accounting (required)

• 1+ years of accounts payable processing experience

• Intermediate English proficiency with strong written and oral communication skills

• Advanced proficiency in Microsoft Office suite, particularly Excel (required)

• Strong attention to detail with ability to ensure accuracy in high-volume payment processing

• Excellent organizational and time management skills with ability to meet established deadlines

• Strong analytical and problem-solving capabilities for reconciliations and issue resolution

Preferred qualifications:

• Prior experience with JD Edwards ERP system

• Experience working in a shared services environment or regional operations center

• Familiarity with banking portals and payment processing systems for multiple countries

• Background in multi-country or LATAM regional finance operations

• Experience with data visualization tools for financial reporting

• Proven track record of resolving complex banking and payment issues

• Ability to work collaboratively across different time zones and cultural contexts

Location:

On-site –Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.