Agentforce Sales Specialist - Public Sector

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

At Salesforce, we're seeking outstanding individuals to join our team as Agentforce Sales Specialists with a strong technical background and expertise in AI-driven solutions. In this role, you will drive revenue growth, build lasting relationships with government and public institutions, and apply innovative technology that redefines how citizens and constituents are served. Salesforce Agentforce, our flagship innovation, uses real-time data and AI to redefine Customer 360. It enables scalable, high-impact interactions between public entities and the people they serve.

The territory for this position is Public Sector accounts in Argentina, Colombia and Mexico. Travel across the region is required. As part of our Agentforce Specialist selling team, you will shape how public sector organizations engage with citizens and deliver breakthrough results. We are looking for professionals with expertise in complex technical sales, deep AI knowledge, cloud technologies and B2B solutions architecture, combined with a solid understanding of how governments buy technology. You will work closely with public sector leaders to understand their mission, needs and challenges, and show how Agentforce can help them reach their most critical goals.

What you'll be doing:

• Use your sales knowledge, new technologies and AI modeling to identify and position Agentforce opportunities with Public Sector entities in Argentina, Colombia and Mexico

• Work closely with the Salesforce Public Sector sales team to find opportunities to grow Agentforce at current and new customers

• Use your knowledge of Salesforce, particularly Agentforce, to explain how the Salesforce product stack can deliver tailored solutions that transform citizen engagement and fit within existing government architecture

• Navigate public procurement processes (tenders, direct contracting, framework agreements and other legal buying mechanisms) in each country, making sure opportunities are structured to comply with local procurement laws and regulations

• Build strategies with legal, contracts, partners and alliances teams to meet public sector compliance, budget cycles and contracting requirements

• Conduct thorough technical discovery to analyze complex problems and show how Agentforce's capabilities can deliver impact at scale

• Source and qualify Agentforce opportunities that fit our ideal customer profile in the public sector

• Lead discovery conversations that uncover the critical needs of public institutions and determine whether and how Agentforce can solve them

• Create and present compelling Points of View (PoVs) that show the tangible value of Agentforce to both technical and business stakeholders, including senior government officials

• Work across cross-functional teams as "One Salesforce" to ensure a smooth customer experience throughout the sales process

• Show how our solutions align with public entities' long-term strategic objectives and digital government agendas

• Combine deep discovery with your own point of view to present Agentforce use cases that resonate with public sector buyers

What you should have:

• 10+ years of experience in enterprise B2B sales in a highly technical sales context

• Proven sales experience with public sector accounts in Argentina (required); experience in Colombia and/or Mexico is a plus

• Solid understanding of public procurement laws and regulations, at minimum in Argentina, including tender processes, contracting modalities and compliance requirements;

• Established relationships and network within government agencies, ministries, state-owned companies or other public institutions

• Deep understanding of Gen AI and ML concepts and of the agent platform: how to configure and set up agents, connect them to existing flows, automation, API connections, etc.

• Experience with AI-driven customer engagement solutions and the Salesforce

• Strong business sense and the ability to run in-depth technical discovery, mapping customer needs to Salesforce's platform and Agentforce capabilities

• Strong technical selling skills, including the ability to explain AI models and solutions to non-technical audiences and how AI capabilities translate into business and mission outcomes

• A proven track record of consistently exceeding sales targets in a technical sales environment, especially with long and complex public sector sales cycles

• Excellent communication and negotiation skills

• Fluency in Spanish and English

• A Bachelor's degree or equivalent experience, with an extensive background in technology sales

Skill-Set/Technologies:

SAAS or PAAS Sales , technical sales, negotiation techniques, public procurement processes, cloud data warehouse technologies, cloud infrastructure, predictive and prescriptive modeling techniques, Agentic AI, RAG.

Characteristics:

• A strong mix of technical depth and sales skill, with the ability to explain complex AI-driven solutions to a wide range of stakeholders

• Results-driven: you have a record of exceeding sales goals

• Mission and business focus: you turn technical solutions into clear value for public institutions and citizens

• Relationship builder: you create lasting connections with public sector leaders

• Regulatory awareness: you know how to work within procurement rules and compliance requirements

• Curious problem-solver: you come up with creative solutions to complex customer challenges

• Technical skills: you understand complex technical solutions and can explain their value to business and technical stakeholders

• Creative and agile, with a roll-up-your-sleeves attitude. Progress over perfection

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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