Job Description:

Key Responsibilities

• EDI Onboarding & Integration

• Lead onboarding of new trading partners using Sterling B2B Integrator

• Configure and maintain trading partner profiles, envelopes, and communication setups

• Develop and manage integration workflows for EDI transactions and B2B data exchange

• Perform end-to-end integration testing with trading partners

• Promote validated configurations to production environments

• EDI & Technical Support

• Support EDI transactions such as Purchase Orders (POs), invoices, and other supply chain documents

• Troubleshoot and resolve issues related to EDI processing, data translation, and connectivity

• Monitor data flows and ensure successful transmission between systems and partners

• Manage AS2, FTPS, VAN, and other communication protocols, including certificate renewals

• Address production issues and ensure SLA adherence for incident resolution [DXC RBS Da...ities 2025 | PowerPoint]

• Business Analysis & Application Support

• Work closely with business teams to understand EDI requirements and translate them into technical solutions

• Perform root cause analysis for integration and data issues

• Act as a liaison between business teams and external vendors to resolve EDI-related challenges

• Provide ongoing application support and maintenance for SBI and related integration platforms

• Vendor & Stakeholder Management

• Serve as the primary point of contact for vendor onboarding and issue resolution

• Coordinate with internal and external stakeholders (vendors, business teams, upstream/downstream systems)

• Ensure smooth communication and resolution of onboarding and production issues

• Collaboration & Leadership

• Provide guidance and mentoring to junior team members

• Collaborate across teams including application support, integration development, and infrastructure

• Contribute to process improvements, documentation, and best practices

Required Skills & Experience

Strong experience with:

• IBM Sterling B2B Integrator (SB2Bi)

• EDI Onboarding / Integration

• Business Analysis and Application Support [SBI/EDI En...Specialist | Outlook]

• Hands-on experience with EDI standards:

• ANSI X12

• EDIFACT

• XML

• IDocs

Technical Expertise

• Trading partner setup, onboarding, and configuration

• AS2 communication setup and certificate management

• File transfer protocols: SFTP, FTPS, VAN

• EDI mapping, translation, and troubleshooting

• Experience with integration ecosystems and data flow monitoring

Experience

• 5+ years of experience in B2B/EDI integration using Sterling SB2Bi

• Experience in onboarding and supporting trading partner integrations

• Prior experience in production support and incident management environments

Soft Skills

• Strong analytical and problem-solving skills

• Excellent communication and stakeholder management abilities

• Ability to work in a fast-paced, support-driven environment

• Capability to mentor and guide team members

Working Conditions

• Must be available to work Eastern Time Zone (ET) hours

• Ability to support production environments and coordinate with global teams if required

• Preferably Detroit, Michigan area – but open to other physical locations

Preferred Qualifications

• Experience in supply chain / retail EDI environments

• Familiarity with integration tools such as Informatica, TIBCO, or Mulesoft [DXC RBS Da...ities 2025 | PowerPoint]

• Understanding of BPML workflows and Sterling process modeling

• Exposure to CI/CD and automation in integration environments (nice to have)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below

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