Senior Sales Manager

At Iberostar Group we are looking for a Senior Sales Manager to join our Commercial department based in Crete. But before knowing more about the position, we think it's important that you learn a little about us:

• We are a 100% family-owned company with 70 years of experience in the tourism sector. Today, we welcome millions of travelers with the promise of creating happy vacations and memorable experiences, with a value proposition based on quality and the customer and employee experience.

• We operate in more than 100 establishments spread across 35 destinations in 13 countries around the world, located in privileged beachfront locations.

• We are part of a family of more than 35,000 people of 95 nationalities, sharing the same values: Responsibility, Transparency, Humility, Passion, and Creativity.

• We work to create a place where people can thrive: we take care of the people who are part of the Iberostar family, promoting their growth, attending to their well-being, and promoting equity as the basis for our decisions.

• Our Iberostar Wave of Change movement is our roadmap for driving our purpose of leading a model of responsible tourism.

If this sounds interesting to you... maybe this is your place!

Mission

As part of Iberostar’s regional growth strategy and commercial expansion in Greece, we are strengthening our commercial structure in Crete.

Reporting to the local Sales Director, you will support the development and execution of the commercial strategy for our regional hotel portfolio - specifically the Iberostar Selection Creta Marine (5)* and the Iberostar Waves Creta Panorama & Mare (4)*. In this role, you will learn from our established local expertise while taking active ownership of key growth channels, accelerating market penetration, and driving Gross Operating Profit (GOP).

This is a high-growth role offering a defined career path towards future leadership within our commercial structure, under the guidance and mentorship of our Sales Director.

What will your day-to-day work be like?

• Assist the Sales Director with the development and execution of the commercial strategy and annual business plans to contribute to the achievement of revenue, market share and profitability objectives across the hotel portfolio in Creta.

• Support the preparation of annual sales budgets, forecasts and commercial action plans for the hotels under responsibility.

• Collaborate closely with internal team members and regional stakeholders to gain deep destination insights, partner background, and market dynamics.

• Partner closely with the Revenue Management and Hotel Operations (GM, Operations Director, booking teams) teams to optimize occupancy, ADR, RevPAR and overall hotel profitability.

• Ensure robust cross-departamental alignment with regional and corporate departments including Marketing, Revenue Management, Operations and Global Sales teams.

• Together with the Sales Director, build tactical actions plans with the Revenue Department to achieve budgetary objectives.

• Ensure a constant communication with the Strategic Account Managers, to define focus areas and opportunities.

• Work alongside the commercial team to cultivate and maintain strong relationships with strategic clients, tour operators, corporate accounts, agencies and key commercial partners at national and international level.

• Support communication and alignment with hotel ownership representatives when required.

• Seek new business opportunities, source markets, segments and partnerships in order to drive sustainable growth and diversify revenue streams.

• Analyse market trends, competitor activity, demand patterns to recommend proactive strategies and tactical actions.

• Build and drive the 360º action plan alongside all company stakeholders in the company.

Who is the ideal person for this job?

• Proven track record in a similar commercial role, ideally within an international hotel chain.

• Deep understanding of online distribution, and niche segments, including Luxury, Lifestyle, Leisure, Groups and Sports

• Solid skills focused on results and motivation.

• Strong analytical mindset with the ability to interpret data and transform insights into action plans.

• Excellent negotiation, communication and interpersonal skills.

• Agile, proactive, and customer-centric with a solution-oriented attitude.

• Strong team-player mindset with the ability to work collaboratively within a sales team and a matrix organization.

• Full professional proficiency in English is required. Knowledge of additional languages is a strong advantage.

• Availability to travel.

Our Proposal for you

We offer you the opportunity to be part of a great company in a constant sustainable growth and develop your career with us and enjoy:

• Permanent contract, full-time.

• Variety of opportunities and projects that will allow you to develop your potential and grow professionally every day.

• Work in an inspiring environment that is committed to people, values and a responsible tourism model.

• You will be part of our Iberostar Vitality community, with access to a multitude of wellness activities.

What are you waiting for to join our team? We are looking forward to meeting you, apply for the offer! #WeAreIberostar