Head of Talent Development

Hi, we’re Back Market.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

At Back Market, we're on a mission to prolong the life of electronics — because a phone that's already been made is always smarter than making a new one. With around 700 Backmakers across Paris, Bordeaux, Barcelona, New York, and Tokyo, we're growing fast, and our People ambition is growing with us.

We're redesigning how the People function works from the inside out — dedicated expertise hubs, one shared language for hiring, assessing, developing, and promoting. The Talent hub brings Talent Acquisition and Talent Development under one roof, and we're looking for the person who will own the development side of that equation.

This is the role that shapes how 700 people grow, progress, and get recognised. It's a builder's job as much as an operator's job — you'll design the systems, not just run them.

YOUR MISSION (IF YOU ACCEPT IT) ?

You'll own Back Market's Talent Development practice end to end — connecting performance, careers, skills, learning, and succession into one system that managers actually use and Backmakers actually trust.

What you'll work on:

• Land the redesigned People Cycle — annual review, mid-year career conversation, calibration, and L6–L7 promotion committee — with retroplans, Workday configuration, and a manager training wave from day one

• Build the job and competency framework on our Career Architecture, together with Talent Acquisition and Rewards, so that hiring, leveling, assessment, and pay all speak the same language

• Lead the Workday Talent module remaster and the Workday Learning deployment as business owner, working with HR Tech as your system owner counterpart

• Redesign our learning offer — who learns what, when, and through which channel — while delivering priority programmes for managers and teams in the meantime

• Manage and grow a team of 2 to 3 FTE; set the roadmap, balance run vs. build, and make the case for headcount as programmes land

• Co-own the Talent hub roadmap with the Head of Talent Acquisition and represent Talent Development in the People leadership team and with the Exco

YOU ARE IN THE RIGHT PLACE IF ⭐

You have:

• 10+ years in talent management, talent development, or learning — with a track record of building (not only running) performance cycles and competency frameworks in a fast-growing, international company

• Hands-on experience with a Workday Talent or Learning deployment as business owner, or an equivalent HRIS talent suite

• Learning budget ownership and real build-versus-buy decisions — vendors, content strategy, the works

• Experience managing and growing a team of talent or learning professionals

• The ability to lead without hierarchy — with People Partners, senior leaders, and cross-functional partners who don't report to you

• Excellent communication skills in English; French is a strong plus

Nice to have:

• Multi-country experience across Europe, the US, or Asia

• Background in a scale-up or tech environment

RECRUITMENT PROCESS:

• Call with Julie, Senior Talent Acquisition Partner (45min)

• Technical Interview (1h)

• Internal Stakeholder / team interview (45min)

• Leadership interview (45min)

• Back Market Values fit interview (45 min)

ABOUT THE ROLE:

• Head of - Management role

• Based in Paris or Bordeaux, France

• Hybrid - 3 days per week at the office mandatory

WHY SHOULD YOU JOIN US ? ✌?

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:

• A mission driven work environment where your day to day makes an impact on the planet. Seriously.

• Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.

• Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.