Principal Tech Solution Architect

The job can be based in Poland (Cracow) or the Philippines.

Working model in Poland: hybrid: 40% of working time in the office/month; 60% of working time as a home office/month

MAKE HISTORY WITH US

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions.

About the team and ideal candidate:

To commercialize and scale PMI’s Reduced‑Risk Products and digital engagement platforms, PMI is building and evolving global and regional IT platforms supporting the full consumer and customer journey- from discovery and commerce through device registration, engagement, and after‑sales service.

As a Principal Tech Architect, you act as the architectural authority and integrator between:

• Regional delivery and engineering teams

• Global domain, platform, and enterprise architecture

• You are responsible for driving convergence to core platforms where appropriate, while enabling market differentiation only where it creates measurable business value-ensuring consistency, reusability, compliance, and long‑term sustainability of the IT landscape.

• You own and shape the regional solution architecture across PMI’s Region 2 markets for consumer and customer engagement domains, including web, e‑commerce, face‑to‑face engagement, omnichannel journeys, and customer care (B2C and B2B).

• You operate ahead of demand-engaging early with business and IT stakeholders to identify emerging needs, missing capabilities, and opportunities for standardization or innovation. Working closely with global domain architects and central business design leads, you translate strategy into executable, compliant, and scalable regional solutions.

• This role requires horizontal leadership: influencing without direct authority, guiding multiple delivery teams, and balancing strong local market demand with enterprise and regional priorities. You act as both a strategic architect and a hands‑on design authority, coaching teams while safeguarding non‑functional excellence (performance, scalability, security, extensibility).

JOIN US!

WHAT YOU’LL DO:

• Act as a part of the regional design authority, reviewing and approving regional and market solution designs.

• Present and defend Solution Outlines and key architecture decisions at Domain ARBs, technical councils, and governance forums.

• Establish and enforce regional architectural guardrails (e.g. CMS, CIAM, RIAM, integration patterns).

• Drive regional portfolio simplification and application rationalization, identifying opportunities to consolidate into global or regional platforms.

• Balance convergence toward core capabilities with justified, value‑based differentiation.

• Actively manage and reduce technical debt by embedding architectural improvement into delivery roadmaps.

• Lead As‑Is and to‑Be solution architecture for regional and market initiatives.

• Define clear, actionable architectural requirements for development teams and ensure conformance throughout the delivery lifecycle.

• Support markets during major architectural change initiatives, migrations, or complex integrations.

• Provide hands‑on technical leadership to resolve complex design or integration issues.

• Serve as a point of architectural coordination between region 2 markets, regional delivery teams, and global domains.

• Partner with global enterprise, domain, and platform architects to ensure alignment with enterprise roadmaps and standards.

• Foster strong collaboration across business strategy, product, design, engineering, data, IoT, and omnichannel teams.

• Promote and govern the adoption of AI‑driven design and delivery practices at regional and market level.

• Maintain a strong external view of industry trends, emerging technologies, and best practices, translating them into tangible opportunities for PMI.

• Ensure security, privacy, and regulatory compliance (e.g. data protection, market regulations) are embedded into all architectures by design.

• Maintain high‑quality documentation of architecture decisions, solution designs, and patterns.

• Contribute to PMI’s centralized architecture knowledge base and community of practice.

SKILLS & CAPABILITIES:

• 10+ years’ experience in solution or domain architecture within a large, complex enterprise (FMCG or equivalent preferred).

• Proven experience designing and scaling consumer‑facing digital platforms, including e‑commerce and omnichannel engagement.

• Strong background in global or multi‑market deployments, balancing standardization with local needs.

• Deep knowledge of customer engagement, commerce, and service capabilities (e.g. payments, loyalty, fraud, identity, chatbots).

• Experience across modern architectures and platforms, including: Cloud & integration (APIs, event‑driven), Front‑end & experience platforms, Data & analytics ecosystems, AI and AI solutions (such as AI Integration & Tools, Development & Orchestration, AI Foundations, AI Models, AI Lifecycle Management, AI Platform Consumption)

• Familiarity with technologies such as AWS, APIs, React, JavaScript, Salesforce, Snowflake, and enterprise integration patterns.

• Strong stakeholder management, negotiation, and influence skills.

• Ability to lead effectively in fast‑paced, ambiguous environments with competing priorities.

• Strategic thinker with the ability to translate vision into executable architectures.

• Collaborative, pragmatic, and outcomes‑driven.

REWARDS & BENEFITS:

Important note: The benefits list depends on where the selected candidate will be hired: in Poland or the Philippines. We are open for both locations.

Benefits in Poland:

• Private medical and dental care, life insurance

• Hybrid model of work and flexible working arrangements (40% of office work and 60% of home office / month)

• Employee pension plan

• Lunch card, Multisport & Cafeteria program

• Wide range of trainings, language learning platform, further education and professional qualification support possibility

• Free bike and car parking for all employees

In case of being hired in Poland, in this position you will earn no less than PLN 27 300 gross per month

We believe that diverse perspectives and experiences make us stronger. As an equal opportunity employer, we are committed to creating a workplace where every individual feels welcomed, respected, valued, and empowered to reach their full potential. We encourage applications from people of all backgrounds and identities, and provide reasonable accommodations to ensure an accessible recruitment process. If you need support or adjustments during your application, let us know - we’re here to help you succeed.

Please note that only on-line applications will be taken into consideration. Each person who sends the application will receive information about its status.

At PMI we run the business in line with ethical principles and encourage SpeakUp culture. We care for equal chances and fair treatment. If you find anything that violates these principles in this job offer or the recruitment process, you may contact our Ethics and Compliance Team at PMIEthicsandCompliance@pmi.com. Read more about Ethics&Compliance at PMI – here.