Facilitator, Practice Management

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: Human Resources

Pay Details: $96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description: TD Wealth – Practice Management | Advice Onboarding & Development

Who We Are Practice Management within TD Wealth is focused on building the next generation of planning and advisory talent. Our Advice Onboarding and Development team partners with the business to deliver industry-leading learning experiences that elevate employee capability and drive meaningful business outcomes. We strive to be a strategic thinking partner to the business, designing and facilitating programs that are engaging, relevant, and aligned to enterprise priorities.

We believe learning is not an event—it is a journey. Our team is known for creating dynamic, learner-centered experiences, challenging the status quo through innovative facilitation approaches, and anchoring everything we do in business impact and client experience.

The Opportunity We are seeking a highly skilled Facilitator to join our Practice Management Delivery team. This is a senior facilitator role that goes beyond delivery — you will facilitate complex learning experiences and play an active role in shaping how those programs evolve and deliver impact. Success in this role requires both facilitation mastery and deep Wealth expertise.

What You’ll Do

1. Lead High-Impact Facilitation

• Facilitate using a “guide by their side” approach, where learners actively problem-solve and apply concepts

• Apply deep subject matter expertise in financial planning and private wealth management to ask the right questions, challenge thinking, and guide learners toward accurate, high-quality outcomes

• Facilitate complex learning programs for diverse audiences, including senior leaders and planners/advisors

• Create engaging, learner-driven environments that foster participation, reflection, and application

• Lead strategic, discussion-based learning experiences, confidently validating, challenging, and expanding learner responses to ensure alignment with industry best practices

• Bring content to life by connecting learning to business context and real-world application

2. Shape Learner Experience & Capability Building

• Design and facilitate experiences that build capability, not just knowledge

• Continuously enhance learner engagement, incorporating innovative and digital delivery methods

• Create a safe, high-performance learning environment where learners can practice, receive feedback, and grow

• Partner with leaders and SMEs to prepare them for effective delivery

3. Drive Program Excellence

• Support the development, implementation, and continuous improvement of learning programs aligned to business strategy

• Contribute to program design by providing facilitator insights, learner feedback, and recommendations

• Partner with stakeholders to ensure programs are relevant, scalable, and impactful

• Analyze program effectiveness and contribute to ongoing enhancements and innovation

4. Act as a Strategic Partner

• Consult with business leaders to align learning solutions with business priorities

• Facilitate strategy sessions, leadership discussions, and capability-building initiatives

• Bring a strong point of view on adult learning, capability development, and program effectiveness

• Act as a trusted advisor and subject matter expert within Practice Management

5. Build Capability Across the Organization

• Mentor and coach facilitators, contributing to community of practice and capability building

• Share best practices and continuously elevate the standard of facilitation across Wealth

• Stay current on industry trends, facilitation techniques, and learning innovation

Experience & Expertise

• 5+ years of experience in facilitation, learning & development, or program delivery

• Proven ability to facilitate complex, large-scale, or senior-level sessions

• Strong knowledge of adult learning principles and facilitation techniques

• Experience supporting program design, evaluation, or continuous improvement

• Strong subject matter expertise in financial planning and Private Wealth Management, with the ability to confidently assess, validate, and challenge learner thinking in real time

• Ability to operate as a subject matter expert and strategic partner across teams

Education

• Undergraduate degree or equivalent experience

• L&D or facilitation certifications are considered an asset

What You’ll Gain

• The opportunity to shape how advisors and leaders grow across TD Wealth

• A role that combines impactful facilitation with strategic program influence

• A collaborative team environment grounded in creativity, excellence, and continuous learning

Who This Role Is Perfect For

You are someone who:

• Loves being in front of a room and creating meaningful learning experiences

• Thinks beyond delivery and asks, “What business outcome does this drive?”

• Balances craft (facilitation) with strategy (program impact)

• Brings energy, curiosity, and a desire to continuously evolve how learning happens

• Is comfortable leaning into ambiguity in the room, asking probing questions, and constructively challenging participants to deepen their thinking

Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only): Sans Objet