Mgr, Logistics

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Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

1.Target of the position / 职位定位

Lead the overall management and strategic development of Carrier CHVAC warehousing and logistics operations. Ensure safe, efficient, accurate and reliable execution of warehousing, transportation, inventory management and customer fulfillment activities.

全面负责开利商用CHVAC仓储物流运营管理与能力建设，确保仓储、运输、库存管理及客户交付活动安全、高效、准确、稳定运行。

Strategic logistics transformation initiatives to improve customer experience, operational efficiency, logistics productivity and cost competitiveness. Drive logistics integration & optimization project, digital transformation and process standardization through cross-BU collaboration and project management.

负责相关物流变革项目，通过跨业务单元协作和项目管理推动物流仓储整合、数字化转型及流程标准化，持续提升客户体验、运营效率、物流生产率及成本竞争力。

Drive operational excellence, cost competitiveness and customer satisfaction through team leadership, supplier management, digitalization and continuous improvement.

通过团队领导、供应商管理、数字化和持续改善，持续提升运营卓越水平、成本竞争力与客户满意度。

2. Main tasks / 主要工作

2.1 Warehousing & Logistics Operations Leadership / 仓储物流运营管理

Own the overall performance and business results of CHVAC warehousing and logistics operations, and establish annual operating plans, governance routines and performance review mechanisms.

全面负责CHVAC仓储物流运营绩效与业务结果，制定年度运营计划，建立日常管理机制及绩效回顾机制。

Ensure effective execution of receiving, put-away, storage, picking, packing, shipping, transportation and return processes, with timely and accurate both internal and external customer fulfillment.

确保收货、上架、存储、拣货、包装、发运、运输及退货等流程有效执行，实现及时、准确的内外部客户交付。

Define and monitor key operating indicators, including service level, delivery performance, inventory accuracy, warehouse productivity, logistics cost, quality and customer complaints.

制定并监控关键运营指标，包括服务水平、交付表现、库存准确率、仓库生产率、物流成本、质量及客户投诉。

2.2 Inventory Management & Supply Chain Collaboration / 库存管理与供应链协同

Own inventory accuracy and inventory age health; establish cycle count and annual physical inventory mechanisms, investigate variances and drive corrective actions.

负责库存准确率与库龄健康度，建立循环盘点及年度盘点机制，分析库存差异并推动纠正措施。

Collaborate with Factory ops, Procurement, Customer Service, Sales, Finance and other functions to improve end-to-end supply chain efficiency and manage excess or obsolete inventory risks.

与工厂运营、采购、客户服务、销售、财务等团队协作，提升端到端供应链效率，并管理过剩及呆滞库存风险。

2.3 Logistics Network & Supplier Management / 物流网络与供应商管理

Manage warehouse, transportation and other logistics service providers; establish service-level agreements, performance scorecards, review and escalation mechanisms.

管理仓储、运输及其他物流服务供应商，建立服务水平协议、绩效评价、回顾及升级机制。

Support supplier sourcing, contract negotiation, commercial review and annual performance evaluation in collaboration with Procurement and relevant functions.

协同采购及相关职能，支持供应商寻源、合同谈判、商务评审及年度绩效评价。

Drive logistics network, warehouse footprint, transportation mode and route optimization according to business growth and customer requirements.

根据业务增长及客户需求，推动物流网络、仓库布局、运输模式及线路优化。

2.4 Budget, Cost & Productivity Management / 预算、成本与生产率管理

Own warehousing and logistics budget planning, forecasting and spending control; provide regular cost analysis and management reporting.

负责仓储物流预算编制、预测及费用管控，定期开展成本分析并输出管理报告。

Develop and deliver annual productivity and cost optimization plans while balancing service, quality, compliance and business continuity requirements.

制定并落实年度生产率及成本优化计划，同时平衡服务、质量、合规及业务连续性要求。

2.5 Process Excellence, Digitalization & Data Analytics / 流程卓越、数字化与数据分析

Establish, maintain and continuously improve standard operating procedures in line with business development and company policies.

根据业务发展及公司政策建立、维护并持续优化标准操作流程。

Drive process improvement and digitalization initiatives involving SAP, WMS, TMS, online ordering or other relevant systems.

推动涉及SAP、WMS、TMS、在线订单及其他相关系统的流程改善与数字化项目。

Use data analytics to identify risks and improvement opportunities, support decisions and enhance warehouse utilization, productivity and customer service.

运用数据分析识别风险和改善机会，支持管理决策，并提升仓库利用率、生产率及客户服务水平。

2.6 Logistics Transformation Program Management / 物流变革项目管理

Make sure the annual logistics productivity target can be achieved through logistics transformation projects from opportunity identification through solution design, implementation and benefit realization.

主导相关的物流变革项目，覆盖机会识别、方案设计、落地实施及收益实现全过程，确保年度物流生产率目标的实现。

Develop project charters, business cases, implementation plans, milestones, risk assessments and governance mechanisms.

制定项目章程、商业案例、实施计划、里程碑、风险评估及项目治理机制。

Coordinate stakeholders across business units and functions to ensure alignment, resource commitment and successful delivery.

协调各业务单元及职能部门相关方，确保目标一致、资源投入及项目顺利交付。

Monitor project performance and keep track on cost, communicate progress and risks through regular reviews.

跟踪项目成果与成本，并定期沟通项目进展和风险。

2.7 Compliance, Quality, EHS & Risk Management / 合规、质量、EHS与风险管理

Ensure operations comply with applicable laws, company policies, quality standards, trade compliance, security, environmental, occupational health, safety and fire protection requirements.

确保运营符合适用法律法规、公司政策、质量标准、贸易合规、安保、环境、职业健康、安全及消防要求。

Lead risk identification, business continuity planning, internal and external audit support, corrective actions and timely escalation of material issues.

领导风险识别、业务连续性规划、内外部审计支持及整改，并对重大问题及时升级。

2.8 Business Partnership & Customer Service / 业务伙伴与客户服务

Act as the logistics business partner for CHVAC, translate business requirements into operational solutions and maintain effective communication with internal and external stakeholders.

作为CHVAC物流业务伙伴，将业务需求转化为运营解决方案，并与内外部相关方保持高效沟通。

Resolve major operational exceptions and customer concerns, drive root-cause analysis and preventive actions, and continuously improve customer satisfaction.

解决重大运营异常及客户问题，推动根因分析及预防措施，持续提升客户满意度。

2.9 Team Leadership & Capability Development / 团队领导与能力建设

Lead the CHVAC warehousing and logistics team, set clear objectives, manage performance and allocate resources according to business priorities.

领导CHVAC仓储物流团队，设定清晰目标，开展绩效管理，并根据业务优先级合理配置资源。

Build organizational capability through coaching, training, succession planning and cross-functional collaboration, and foster a high-performance, team according to Carrier Way.

通过辅导、培训、继任计划及跨部门协作提升组织能力，以开利之道为原则建立高绩效团队。

2.10 Objectives & Other Duties / 目标及其他职责

Complete annual objectives and key results on time and as required.

按时并按要求完成年度工作目标和关键成果。

Perform other duties assigned by the Line Manager.

完成直属经理安排的其他工作。

3.Requirements / 要求

3.1 Educational degree / 教育程度

Bachelor degree or above in Logistics, Supply Chain, Industrial Engineering or a related field.

物流、供应链、工业工程或相关专业全日制本科及以上学历。

3.2 Job experience / 工作经验

At least 10 years of relevant experience in warehousing, logistics or supply chain, including at least 3 years of team or operational management experience. Experience in factory line logistics management is preferred.

10年以上仓储、物流运营相关经验，其中至少3年团队或现场管理经验；具备工厂线边物流管理经验者优先。

3.3 Personal abilities / 个人能力

Strong leadership, strategic thinking, business acumen, stakeholder management, communication, collaboration, conflict resolution, problem-solving and change management capabilities.

具备较强的团队领导、战略思维、商业敏感度、相关方管理、沟通协作、冲突解决、问题解决及变革管理能力。

3.4 Knowledge / 知识背景

Warehouse and transportation operations, inventory control, supplier and contract management, budgeting, cost control, continuous improvement, project management and data analytics.

精通仓储与运输运营、库存控制、供应商及合同管理、预算与成本控制、持续改善、项目管理及数据分析。

3.5 Systems & tools / 系统与工具

Hands-on experience with SAP, WMS, TMS or related logistics systems; proficient in Microsoft Office and analytical tools.

具备SAP、WMS、TMS或相关物流系统实践经验；熟练使用Microsoft Office及分析工具。

3.6 Language / 语言

Strong written communication skills in both Chinese and English.

具备良好的中英文书面沟通能力。

4. Interfaces / kind of contact / 沟通 / 沟通种类

Internal: CHVAC leadership, Customer Service, Factory ops, Procurement, Sales, Finance, Quality, EHS, IT and other supply chain functions. External: customers, logistics service providers and relevant authorities.

内部：CHVAC管理层、客户服务、工厂运营、采购、销售、财务、质量、EHS、IT及其他供应链职能；外部：客户、物流服务供应商及相关主管部门。

5. Competences / 权能

The position holder is entitled to request the data, information and resources required to perform the role, and to initiate reasonable actions within delegated authority. Material decisions shall follow the applicable approval and escalation processes.

任职者有权申请履行岗位职责所需的数据、信息及资源，并在授权范围内采取合理措施；重大事项应遵循适用的审批及升级流程。

6. Obligation of information flow / 信息传递义务

Provide timely and accurate information to the Line Manager, directly assigned employees and relevant stakeholders.

及时、准确地向直属经理、直接下属及相关方传递信息。

7. Signature authorization / 签字权限

Subject to the company delegation of authority.

遵循公司授权体系。

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.