Quality Assurance Lead

Position Description:

Lead Quality Engineering and Help Deliver Reliable Enterprise Solutions

Are you an experienced Quality Assurance professional who enjoys leading teams, improving testing practices, and ensuring complex applications are ready for successful production releases?

CGI is seeking an experienced QA Lead to provide hands-on quality leadership across enterprise software development initiatives. In this role, you will help shape quality and testing strategies, lead QA activities throughout the software development lifecycle, and partner with technical and business teams to ensure solutions meet high standards for functionality, performance, security, reliability, and user experience.

You will work closely with developers, business analysts, project and product leaders, DevOps teams, and client stakeholders to establish quality objectives, strengthen test coverage, manage defects and risks, and continuously improve how quality is built into the delivery process.

This is an excellent opportunity for an experienced QA professional who enjoys combining team leadership, hands-on testing, test automation, problem-solving, and continuous improvement in a collaborative consulting environment.

Location: This position may be based from a CGI office in Greenwood Village, CO; Lehi, UT; Belton, TX; Lafayette, LA; or Henderson, NV, with a hybrid working model.

Your future duties and responsibilities:

How you'll make an impact

As a QA Lead, you will provide leadership across the testing lifecycle while helping teams continuously improve software quality, delivery efficiency, and release confidence.

• Lead, mentor, and support QA professionals across enterprise software development initiatives.

• Develop and execute comprehensive test strategies, test plans, quality standards, and testing processes aligned with project and client objectives.

• Lead and coordinate functional, integration, system, regression, end-to-end, and user acceptance testing activities.

• Partner with business analysts, developers, project leadership, and business stakeholders to define quality objectives, acceptance criteria, test coverage, and release-readiness expectations.

• Drive test automation initiatives that increase coverage, reduce manual effort, accelerate feedback, and improve overall release quality.

• Identify opportunities to integrate automated testing and quality gates into CI/CD pipelines and DevOps delivery practices.

• Monitor testing progress, coverage, defects, dependencies, and quality risks, providing clear and timely status reporting to project leadership and stakeholders.

• Lead defect triage and lifecycle management, partnering with development and business teams to prioritize issues and drive timely resolution.

• Perform and facilitate root cause analysis to identify recurring quality issues and recommend sustainable corrective actions.

• Establish and monitor QA metrics that provide visibility into testing effectiveness, defect trends, release readiness, and overall solution quality.

• Promote quality engineering best practices throughout the software development lifecycle, helping teams build quality into solutions from the earliest stages of delivery.

• Identify opportunities to improve testing methodologies, tools, automation frameworks, processes, and overall team effectiveness.

• Assess release readiness and help ensure software releases meet established quality standards, business requirements, and client expectations.

• Foster a collaborative culture focused on quality ownership, knowledge sharing, continuous improvement, and delivery excellence.

Required qualifications to be successful in this role:

What you'll bring

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline, or equivalent professional experience.

• 5+ years of Quality Assurance and software testing experience, including experience leading QA teams or testing activities for enterprise software development initiatives.

• Strong knowledge of software testing methodologies, including test strategy, test planning, test design, execution, and defect lifecycle management.

• Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, Playwright, or comparable technologies.

• Experience developing and executing functional, integration, system, regression, and end-to-end testing.

• Experience with API testing using Postman, SoapUI, or comparable tools.

• Experience working within Agile and Waterfall delivery environments and collaborating with DevOps and software development teams.

• Experience with test management, requirements, and defect-tracking platforms such as Jira, Azure DevOps, ALM, or similar solutions.

• Strong understanding of defect triage, root cause analysis, quality metrics, risk management, and release-readiness practices.

• Demonstrated ability to collaborate effectively with developers, business analysts, project leadership, business stakeholders, and client teams.

• Strong leadership and mentoring capabilities, with the ability to guide QA professionals, influence cross-functional teams, and promote consistent quality practices.

• Excellent analytical, troubleshooting, written, verbal, and stakeholder communication skills.

Preferred Qualifications

We're Especially Interested in Candidates With Experience in One or More of the Following Areas

• Designing or implementing automated quality gates within CI/CD pipelines.

• Performance, scalability, or load testing using JMeter, LoadRunner, or similar tools.

• Testing cloud-based applications and environments using AWS, Microsoft Azure, or Google Cloud Platform.

• Public sector, financial services, healthcare, or other highly regulated environments.

• Security, accessibility, performance, or other non-functional testing disciplines.

• Quality engineering practices within modern DevOps, microservices, and cloud-native application environments.

• ISTQB or another recognized software testing or quality certification.

What Will Make You Successful

You will thrive in this role if you combine a strong quality mindset with the ability to lead and influence others. You understand that quality is not simply a final testing activity—it should be built into the entire software delivery lifecycle.

You are comfortable moving between strategic and hands-on responsibilities, whether developing a test strategy, mentoring QA engineers, investigating a complex defect, partnering with developers to strengthen automation, or communicating quality risks and release readiness to project and client leadership.

Most importantly, you bring a collaborative approach, strong attention to detail, and a commitment to continuously improving how teams deliver reliable, high-quality solutions for our clients.

Other Information: CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $71,700.00 $139,300.00. CGI's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave .Learning opportunities and tuition assistance . Wellness and Well being programs

#LI-RS2

Skills:

• Selenium

• Test planning & implementation

• Business Analysis

• Test Analysis

• Test automation

• Test environments

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.