Solution Lead - Mission Critical Network

Join our Team

At Ericsson, we are seeking a resourceful and dynamic MCN End-to-End Solution Lead. Mission Critical Networks (MCN) refer to highly reliable, secure, and resilient communication networks designed to support operations where failure is not an option, such as public safety, transportation, utilities, and defense sectors. These networks enable real-time communication, seamless connectivity, and uninterrupted service delivery for mission-critical applications, ensuring safety, operational efficiency, and rapid response during emergencies. MCN solutions typically integrate advanced technologies, including LTE/5G, secure data transmission, and end-to-event network management, tailored to meet stringent performance, security, and availability requirements.

What you will do

• Positioning Ericsson as a trusted technology partner and solution provider for MCN end users

• Steering and influencing end users, SIs, and partners toward Ericsson-preferred solutions based on our portfolio and capabilities

• Solution lead in driving sales and business development engagements through to commercial submission

• Lead ‘multi-channel’ commercial submission as SPOC for Customer Service Representatives (CSR) across multiple submissions when required

• Support CSR(s) for the MCN commercial submission with E2E solution incl. architecture, E2E security, high level design and BoQ

• Support CSR(s) for portfolio gap, requirements and exemption approval alignment

• E2E CSR for prioritized submissions on a case-by-case basis

• Lead MCN technical review for E2E solution prior to commercial submission for MCN opportunities

• Lead ‘plug-in’ readiness for ‘select’ partner solutions incl. joint solution, interface and integration requirements alignment

• Drive industrialized bid readiness (BoQ, Statement of compliance etc.) for early engagements and scale

• Develop E2E portfolio readiness and packaging for MCN requirements, in collaboration with BAs

• Develop assets, blueprints and knowledge sharing for MCN and E2E competence development for CSR(s) and SME(s)

• Lead or support CSR(s) for the PoC solutions using CoE systems

• Develop and leverage techno-commercial value proposition for customer submission, in collaboration with commercial mgmt.

• Providing early visibility into end user and prime SI requirements or challenges (solutions, services) to support roadmap and org. readiness

Skills you bring

• Deeper understanding of end-user environments, requirements, and challenges for rail, PKD, utility (preferably more than one segment)

• End-to-end solution expertise for mission-critical networks, with at least SME competence in one domain

• Proven track record of technical sales for complex, multi-party engagements and long sales cycle

• Advanced consultative skills for customer engagement and internal alignment

• A developed understanding of the MCN ecosystem and partner solutions

• More than 12 years of professional experience, with at least B. Sc. or equivalent qualification.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Singapore (SG) || Singapore

Job details: Sales Support Manager

Job Stage: Job Stage 7

Primary Recruiter: Sushmita Centeno

Hiring Manager: Yasin Khan