Mid-Level
Domain Support CORE
Join our Team
About this opportunity:
Join Ericsson as a Domain Support Specialist and play a key role in ensuring the stability, performance, and continuous improvement of our Core Network services. In this position, you will serve as a technical escalation point for Core-related issues, diagnosing and resolving incidents while supporting preventive maintenance, service change assessments, and problem management activities.
What you will do:
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Act as technical escalation point for Core services.
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Diagnose and resolve incidents.
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Support preventive maintenance activities.
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Perform impact assessments for service changes.
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Participate in problem management initiatives.
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Coordinate with cross-domain teams.
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Support service automation efforts.
The skills you bring:
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Experience in Core Network operations.
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Knowledge of EPC, IMS, and 5GC technologies.
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Incident and problem management experience.
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OSS operational tools knowledge.
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Professional proficiency in English and Spanish (written and verbal).
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Education: Bachelor degree in Telecommunications, Engineering, IT, Computer Science, or related discipline.
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