Senior
Solution Architect
Join our Team
About this opportunity
Join the Strategic Competence Unit (SCU) within Ericsson's Business Area Cloud Software and Services (BCSS), Service Area Cognitive Network Solutions (SA CNS). SCU is a highly skilled global service delivery team operating across several countries.
As a Solution Architect, you will work with advanced mobile technologies and diverse customers worldwide. You will act as a subject-matter expert and trusted advisor in RAN and end-to-end Network Design and Optimization (NDO), helping customers transform network operations through Cognitive Software rApps.
What you will do
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Lead the adoption of Cognitive Software rApps within NDO processes and operations, supporting customers throughout their transformation journey.
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Serve as the primary technical point of contact, addressing complex technical challenges and acting as the Technical Authority for internal and customer stakeholders.
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Lead discussions with technical teams and senior management, align expectations, and ensure delivery within agreed scope, time, cost, and quality.
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Provide technical guidance, training, and support to enable successful rApp implementation, adoption, and sustained use.
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Deliver senior-level NDO services across 4G and 5G Mobile Broadband (MBB) and Voice, including RAN and end-to-end analysis.
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Design technical solutions, analyze network data, and provide actionable recommendations to improve network performance and customer experience.
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Collaborate with Product Management, Engineering, and Support to resolve issues, follow up on improvements, and incorporate customer feedback.
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Identify opportunities to evolve the NDO portfolio and contribute ideas to Product Management.
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Support presales activities, stakeholder management, knowledge transfer, and customer satisfaction, retention, and growth.
You will bring
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Experience in NDO service delivery experience, with an innovative mindset, strong leadership, and a consultative customer approach.
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Deep expertise in 4G, 5G, MBB, VoLTE, and Ericsson RAN, including radio interfaces, features, algorithms, parameters, and complex issue resolution.
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Experience with advanced NDO analysis, statistical methods, and data analytics to correlate network data and recommend performance improvements.
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Proficiency in AI/ML, including machine learning techniques, machine reasoning, and MLOps.
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Understanding of cloud-native architecture, cloud computing, containers, Kubernetes, serverless services, software architecture and design, modular/microservices and event-driven solutions.
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Experience with DevOps, CI/CD pipelines, automation, big data flows and orchestration, Python, data wrangling, APIs, analysis, and visualization.
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Agile and product/project thinking, with the ability to break down scope into measurable outcomes.
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Business awareness, negotiation, presales, stakeholder management, and strong communication and presentation skills.
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A collaborative, proactive, self-driven, and results-oriented approach, with a commitment to knowledge sharing and high-quality delivery.
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Based in Brazil - São Paulo, hybrid work model, available for global travel.
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Fluent in English, Portuguese, and Spanish.
Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Brazil (BR) || Sao Paulo
Req ID: 790305
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