Software Developer - Troubleshooting and Product Quality

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About this opportunity:

We are looking for a Software Developer to join a troubleshooting-focused product development team. In this role, you will investigate complex system-level issues, identify their underlying causes, and design and implement improvements that enhance product quality, reliability, maintainability, and customer value. You will also have the opportunity to use modern AI-assisted engineering tools to support analysis, debugging, test creation, and documentation. You will work across different product areas, collaborate with experienced engineers, and build broad product knowledge that can develop into deep technical expertise.

What you will do:

• Investigate complex technical issues identified in customer deployments, internal testing, and product verification

• Drive root-cause analysis and connect observed symptoms with their underlying technical causes

• Design, implement, and verify software improvements that prevent issues from recurring

• Improve product reliability, maintainability, stability, and observability

• Use approved AI-assisted engineering tools to support debugging, code analysis, test creation, and documentation

• Explore opportunities to automate repetitive investigation steps and improve troubleshooting efficiency

• Contribute to software development, debugging, testing, and verification activities

• Collaborate across teams and technical domains to resolve cross-area product issues

• Participate in architecture and design discussions, using insights from real product behavior

• Strengthen automated testing and verification strategies

• Share knowledge, support less experienced engineers, and contribute to engineering best practices

• Propose improvements to tools, ways of working, and development efficiency

The skills you bring:

• Solid experience in software development using C++17 or later versions

• Strong debugging and troubleshooting skills in complex software systems

• Good understanding of software design principles, clean code, and design patterns

• Experience with software testing, test automation, and verification methodologies

• Analytical mindset and curiosity to understand how complex systems work

• Ability to independently drive technical investigations and propose practical solutions

• Openness to using AI-assisted tools to improve software development, troubleshooting, and engineering productivity

• Ownership mindset and willingness to take topics from analysis through implementation and verification

• Good communication skills and ability to collaborate across teams and technical areas

• Willingness to share knowledge and support the growth of other engineers

• Good communication skills in English (B2+, written and spoken)

What we offer:

• Work in a role that combines software development, technical analysis, and product improvement

• Gain a broad and deep understanding of product architecture and real system behavior

• Influence product quality and reliability through concrete engineering improvements

• Be part of a team that actively explores modern AI-assisted ways of working to improve product quality and development efficiency

• Work on varied and technically challenging tasks rather than repetitive development assignments

• Collaborate with experienced engineers across multiple domains and sites

• Grow your expertise in debugging, systems thinking, and end-to-end product understanding

• Have space to propose better solutions, improve ways of working, and shape engineering practices

• Work in a hybrid model, with 3 days a week from the office

• Annual bonus depending on the achievement of the company's goals and results

• Possibility to take advantage of the reduction of tax-deductible costs for creative work

• Financial awards and distinctions

• Private medical care for employee and their family (Medicover)

• Life insurance

• Mental Help Line

• Cafeteria system Pluxee platform: co-financing MultiSport or OK System card, lunch cards, and others

• Sports and integration activities (e.g. Football, Joga, raising team, climbing club)

• Company support (loans and grants)

• Possibility to participate in 3G / 4G / 5G... 6G technology projects

• Opportunity to participate in technical and interpersonal training conducted by international trainers

• Access to recognized learning platforms (Pluralsight, Skillsoft, Coursera)

• Opportunity to work in an international environment, also outside Poland

Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Poland (PL) || Krakow

Req ID: 790697