Job: Portfolio Business Manager

About Us

"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Business Manager: Job Description

The Business Manager is the engine that turns the business’s commercial ambition into action, orchestrating teams across Capco’s global organization to align resources, remove barriers and deliver at pace.

This is a senior business leadership role, requiring an executive mindset and the experience, judgement and credibility to operate effectively with senior leaders, navigate complexity, challenge constructively and influence outcomes across teams and geographies, often with limited direct authority.

Role purpose

The Business Manager is responsible for ensuring their area of the business [global client account, capability, or alternative] operates effectively and delivers against its commercial, operational and people objectives.

Working as a trusted partner to the relevant Partner(s), they connect client and sales teams, regional and global leadership, operations and enterprise functions to translate business priorities into coordinated execution.

The Business Manager brings together the right stakeholders, information and decisions at the right time, resolving dependencies, creating accountability and maintaining momentum across a highly collaborative environment.

Key responsibilities

• Stakeholder management & business orchestration: Build and actively manage relationships across client and account teams, regional and global leadership, operations and enterprise functions. Navigate competing perspectives and use influence to align stakeholders around shared priorities, remove barriers and drive collective ownership for delivery.

• Business performance: Own the management rhythm for the business area, bringing together commercial, financial, operational, resourcing and people information to provide a clear view of performance, identify risks and opportunities, and drive action.

• Planning & forecasting: Lead integrated planning and forecasting across sales, demand, supply, recruitment and financial performance, ensuring assumptions and priorities are aligned across teams.

• Strategy execution: Translate global priorities into practical plans, mobilize the relevant teams and maintain momentum and accountability through delivery.

• Commercial & client alignment: Work closely with account and sales teams to understand pipeline, client demand and growth priorities, ensuring these translate into operational and workforce plans.

• Resourcing & recruitment: Connect client demand with workforce supply, skills and recruitment to ensure the business has the right capability and capacity at the right time.

• Financial management: Drive financial discipline across the business area, supporting budget management, margin improvement, investment decisions and management of financial risks.

• People & talent: Drive workforce and talent planning, including capacity, attrition, development priorities and succession, working closely with business and people leaders.

• Business improvement & operational excellence: Use data and insight to challenge the status quo, identify opportunities to improve performance and mobilize stakeholders to deliver change. Champion and inform the development of Capco’s operational processes and tooling to support broader organizational adoption.

What success looks like

A successful Business Manager creates a business that feels joined up rather than siloed, with clear priorities, strong accountability and effective execution.

They ensure that sales ambition, client demand, workforce capacity, financial plans and operational execution are connected, even where delivery requires multiple teams, functions or regions to work together.

Business leaders have a clear view of performance, priorities and emerging risks; stakeholders understand their accountabilities and dependencies; regional and global teams work effectively towards shared goals; and decisions translate into action and measurable outcomes.

Success will be measured against a defined set of KPIs agreed with the relevant business leaders, reflecting the commercial, operational and people priorities of the business area.

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.