Entry Level
Customer Service Agent
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Handle customer inquiries via Digital Service Channels: inbound and outbound call center, chat, Email, Social Media
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Provide customers with the data regarding new and existing services/campaigns
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Register Customer problems and requests correctly and accurately
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Verify any kind of information related to subscribers
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Follow a high level of customer data confidentiality
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Follow company standards in customer service
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Proper knowledge of Company products/ services/promotions/standards.
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