Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Senior Manager - Digital Product

Our Mission

We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK.

About the Role

As a Senior Manager in our Product team, you will lead the strategic vision, discovery, and execution of innovative digital products that drive core business growth and deliver distinct market positioning. Operating within a highly regulated consumer credit environment, you will bridge high-level commercial orientation with technical depth to navigate complex trade-offs, optimise resource allocation, and foster platform capabilities. You will inspire cross-functional teams, partner closely with engineering, and foster junior talent across our product organisation.

What You’ll Do

Strategic Vision & Execution

• Autonomously lead the discovery, definition, and route to market of innovative digital products and feature sets that drive key business outcomes.

• Develop 18 month + product visions to senior stakeholders and multidisciplinary delivery teams.

• Drive market positioning to maintain product relevance and a distinct advantage.

• Navigate trade-offs across the product portfolio to optimise resource allocation and market impact.

• Move seamlessly between high-level strategic orientation and technical details to make sound trade-off decisions in delivery and resourcing.

Capability Building & Tech Pioneer

• Champion resilient, extensible, and reusable platform capabilities (APIs, Cloud infrastructure, and modern data architectures) that ensure scalability and a competitive advantage.

• Partner closely with engineering teams to challenge and inform technological choices that enable both near-term value delivery and long-term modernization.

• Unblock engineering momentum by bringing clarity to ambiguous problem spaces and refining delivery pipelines.

Human-Centered Product Discovery

• Embed and reinforce a human-centered approach, obsessing over consumer needs to reimagine digital interactions.

• Translate deep customer research, analytics, and user testing into actionable product backlogs and design solutions.

• Define robust success metrics and customer-driven acceptance criteria to measure product impact and performance post-launch.

Commercial & Business Focus

• Leverage data, business analytics, and operational rigor to ensure high-quality product performance and well-managed execution within a highly regulated consumer credit landscape.

• Partner with teams across the business to track performance, manage pace, balance product trade-offs and maximise investment

Collaborative Leadership

• Influence and inspire senior stakeholders and delivery partners through articulate, authentic, and data-backed communication.

• Actively engage with our product organisation by contributing to the broader community at Capital One, fostering and evolving our junior talent.

What You’ll Bring

• Product Expertise: Proven track record in digital product management delivering scalable consumer-facing products or platform capabilities in tech, FinTech, or regulated industries.

• Strategic Orientation: Ability to conceptualise complex problems, identify levers for growth, and align long-term product strategy with iterative execution.

• Technical Acumen: Strong comfort with technology concepts (cloud, microservices, APIs, data pipelines) and an ability to collaborate effectively with software engineers to unleash delivery.

• Data-Driven & Commercial Mindset: Demonstrated success using quantitative metrics, customer insights, and commercial thinking to guide roadmap prioritization.

• Influential Communication: Exceptional communication and partnership skills, with the ability to build trust, challenge status quo thinking, and align cross-functional teams around a shared vision.

• Agile Leadership: Significant experience leading cross-functional teams in agile, test-and-learn product environments.

Where and how you'll work

This is a permanent position based in our Nottingham or London office.

We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days.

Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar.

What’s in it for you

We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications.

In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career:

• Wealth & Future: Competitive pension and performance-based bonus schemes

• Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days.

• Health: Access premium care through our private medical insurance.

• Family Support: We champion your milestones with enhanced parental leave.

A full list of our benefits is available here.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible.

We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business.

Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates.

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).