Sr UX Designer II

Sr UX Designer II

Do you enjoy designing intuitive experiences for complex, data-rich enterprise platforms used by research communities worldwide?

Do you thrive in fast-moving, collaborative environments where your design decisions shape tools relied upon by thousands of academic editors?

About our Team: Elsevier is a global leader in information and analytics, supporting researchers and healthcare professionals in advancing science and improving health outcomes. Our Digital Business Solutions (DBS) UX team works across a broad portfolio of research and editorial products, combining deep user empathy with rigorous design craft to build tools that genuinely serve the people who use them.

The ERMS team is a cross-functional group of product, engineering and UX professionals based across the UK, Amsterdam, and India, and works closely with editorial stakeholders across Elsevier's journal portfolio.

About the Role:

As the Senior UX Designer you will be working on a number of key product areas; the main focus will be on the Editor Relationship Management System and its related Editor Portal, which are hosted on Salesforce and Salesforce Experience Cloud. You will own the design end-to-end, manage complex UX challenges, and deliver UI specifications. You will be an embedded member of the project team, collaborating closely with the Product Manager and development team throughout design, refinement, and build. You will also be supported by the wider DBS UX design team, who will help you onboard and provide design feedback throughout the engagement.We're looking for an exceptional designer who enjoys solving complex problems and creating elegant user experiences.

You thrive in environments where not everything is fully defined. Rather than waiting for answers, you're naturally curious, ask thoughtful questions, and work collaboratively to create clarity.

Just as importantly, you're someone people enjoy working with. You have a low-ego, highly collaborative mindset. You believe the best products are built together. You share your work early, actively seek feedback, challenge ideas and are just as happy seeing someone else's idea succeed as your own. Collaboration isn't something you do; it's simply how you work.

Responsibilities:

• Collaborate closely with the entire project team — Product, Engineering, and stakeholders — to develop a comprehensive understanding of the project scope, infrastructure, and user needs.

• Review existing provision and develop new consolidated information architecture and flows based on core user tasks; user testing and iterating with regular user feedback.

• Understand and map current editorial workflows, identify pain points, and design solutions that improve usability and support smoother workflow transitions.

• Create design thinking and user understanding documents that demonstrate how existing functionality will be extended and mapped to meet user needs — transforming initial concepts into ready-to-ship features.

• Produce UX design and information architecture that meet the needs of the key user groups, working within the Elsevier design system.

• Build prototypes and define key user flows for testing and feedback, managing fast iterations based on regular user input.

• Define the portal’s look and feel using Elsevier design libraries and existing patterns, creating new components and patterns where needed.

• Develop a strategy for migrating existing workflows to the new system as part of a continuous delivery approach.

• Measure user feedback post-launch and work with the Product Manager to scope and plan for future phases.

Requirements:

• A portfolio demonstrating design experience covering User Research, UX, and UI design, with 12-15 years of experience in enterprise systems.

• Proven experience in front-end UX/UI design for complex, data-rich platforms; experience with academic, editorial, or similar professional user groups is a bonus.

• Experience wire-framing, prototyping, and creating detailed, customer-focused designs, including knowledge of customer journey mapping techniques.

• High proficiency in Figma (Figma Make + AI approaches to design & development): able to produce polished UX flows, design concepts, high-fidelity designs, and interactive prototypes.

• Excellent working knowledge of accessibility guidelines (WCAG) and demonstrable ability to produce WCAG 2.2 AA-compliant designs.

• Strong skills in user research and user testing, with hands-on experience running sessions and incorporating feedback into design iterations.

• Ability to interpret user analytics and research data, adopting a data-driven approach to creative problem-solving.

• Comfortable with both tactical and strategic UX work — able to zoom in on interaction detail and zoom out to consider broader information architecture and system design.

• Experience applying an incremental product design process in an Agile environment.

• Experience using and contributing to pattern libraries and design systems (experience with the Graphene design system or Salesforce Experience Cloud is advantageous).

• Excellent written and verbal communication skills, including the ability to articulate design concepts to a range of audiences and communicate persuasively at a strategic level.

• Ability to work collaboratively with diverse, global, cross-functional and cross-cultural teams.

• Enthusiasm for joining a collaborative UX team with a human-centred approach.

Good to have

• Experience designing AI-powered products or AI-assisted workflows.

• Experience using AI in your design process, such as rapid prototyping, vibe coding, Spec-Driven Development (SDD), or similar approaches.

• Experience contributing to design systems.

Work in a way that works for you: We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you: At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Group Health Insurance Policy (covering self and family)

• Group Life insurance/accident policy

• Generous long-service awards

• New Baby gift

• Subsidized food provided (applies to India- Chennai)

• Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave

• Free Transport provided to and from the office (applies to India-Chennai)

About Us: A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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