Manager, Technical Program Management

Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content—and the creators—they love. Our mission is to unlock meaningful, data-driven engagement across Sony’s entertainment ecosystem, from games and anime to music, film, and live experiences—empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency. If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what’s possible in the realm of engagement. To learn more visit: www.sony.com/en/SonyInfo/technology/stories/entries/sep_introduction/

POSITION SUMMARY

Reporting to the Director of Technical Program Management, the Manager, Technical Program Management will lead a high-performing team of Technical Program Managers responsible for driving Engineering Programs.

The Manager, Technical Program Management will oversee end-to-end program execution, fostering a productive and collaborative environment that scales team capabilities and drives operational excellence. This role plays a key part in ensuring seamless platform integration across Sony operating companies, while partnering closely with executive leadership on planning, strategic initiatives, and communications. The position requires close collaboration with global stakeholders, including business users, product managers, and cross-functional technical teams.

JOB RESPONSIBILITIES

• Lead, mentor, and empower a growing team of Technical Program Managers to deliver high-impact programs aligned with strategic business outcomes.

• Drive successful execution of complex, cross-platform programs through effective planning, risk management, and stakeholder alignment across global business units and product teams.

• Execute and iterate on the team's vision, strategy, and roadmap, keeping initiatives focused, achievable, and value-driven.

• Champion continuous improvement in program management processes, tools, and delivery outcomes while fostering an inclusive, accountable, and collaborative culture.

• Operate with autonomy and ownership in a large, distributed environment, consistently delivering results amid complexity and ambiguity.

• Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above

QUALIFICATIONS FOR POSITION Your qualifications and experience should include:

• Overall experience of at least 6 years in the software development industry

• At least 2 years of people management experience, with experience managing a team of Technical Program Managers or program leads

• Able to manage, mentor, and empower a team, fostering accountability, collaboration, and continuous learning

• Proven ability to lead complex, multi-team programs with cross-team dependencies from concept through deployment

• Prior experience working as a Scrum Master, with a solid understanding of Agile ceremonies and team execution practices

• Working knowledge of the software development lifecycle and general system architecture concepts, sufficient to partner effectively with engineering teams

• Strong communication, cross-group collaboration, and interpersonal skills. The ability to flex communication style to work with business and non-technical users in addition to engineers

• Ability to balance priorities across multiple programs and drive alignment across stakeholders

• Ability to advise and influence technical discussions and decisions

• Experience with Agile development practices (e.g., Scrum, Kanban) emphasizing continuous improvement

• Experience working with globally distributed and cross-functional teams

• Bachelor's degree in a technical discipline or equivalent practical experience

• Prior experience improving or scaling program management processes, tooling, or team workflows is a plus

We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.”

Benefits: SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.

What we offer you:

• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

• Employee assistance plan and comprehensive behavioral health benefits

• Fertility benefits, including, surrogacy, and adoption assistance programs

• Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children

• Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance

• Short-term & long-term disability plans

• Up to 12 weeks of paid parental and caregiver leave

• 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting

• Education assistance and student loan programs

Other Programs:

• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)

• Referral bonuses (subject to eligibility)

• Matching gift program

• A wide variety of employee business resource groups (EBRGs)

• Special discounts on Sony products, offered exclusively to Sony employees

• Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)

The anticipated annual base salary for this position is $175,000 to $195,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

#LI-AS1

All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.

Disability Accommodation for Applicants to Sony Corporation of America Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, People Experience Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.

We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com. Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact careers@sonyusa.com before submitting any information.

Right to Work (English/Spanish)

E-Verify Participation (English/Spanish)