JOB DESCRIPTION

Job Description:

Job Overview:

Ethel M Chocolates Outdoor Event Concierge, with an unforgettable personality, a forever smile, and a passion to serve our guests are the focal point to building our brand and providing best in class customer service to our guests. This role is responsible for providing an exceptional experience for our Guests attending our Holiday Cactus Garden Event. This role is unique as it is one of the few that interacts directly with our customers daily. Daily duties may include line management, cash handling, gathering trash and supplies.

Job Requirements and Qualifications

• Must be excited to SMILE and work in a fun, fast-paced environment to make every interaction a positively unforgettable experience for our guests while driving daily sales and metrics.

• Must have authorization to work in the U.S.

• Must be 18 years old to apply

• No Education or previous retail experience Required

• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers

• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

• Ability to comply with all company policies and procedures, including safety, food handling, Quality, Loss Prevention and Emergency procedures

• Must be available to work nights, weekends and holidays

• Must be able to work in outdoor elements, including high/low temperatures

• Must be able to stand for 4 consecutive hours

WHAT DO WE OFFER TO YOU?

• Immediate Openings – Start Right Away!

• Competitive wages starting at $18.20/hour

• After 90 days of employment* Based on business needs and performance

  • 401K and paid time off
  • Tuition reimbursement program
  • Mental Health benefits 8 FREE face-to-face counseling visits per issue per calendar year

• Corporate/ Store Discounts

• Ongoing Development Programs

• Career Opportunities within the store and in Mars Inc (https://careers.mars.com/)

About Mars:

Mars is a family-owned business with more than $50 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL® and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 150,000 Associates into taking action every day towards creating the world we want tomorrow.

Commitment to Equal Employer Opportunities:

All qualified applicants will receive consideration for employment in accordance with applicable law and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other category protected under federal, state, and local laws. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

A Note to Candidates Regarding AI Embracing AI as a vital skill for today and tomorrow, we welcome candidates to use AI to assist with your preparation as you engage with our recruiting process—from helping to perfect your CV/resume to using it to refine your interview skills. While AI can assist you, we expect that your ideas, responses, and demonstration of competencies throughout the recruitment process are authentically your own. We value genuine engagement and want to see the real you shine. At Mars, AI is here to support—not replace—the human connection at the heart of our recruitment process.

Note to Search Firms/Agencies: Mars, Incorporated and its subsidiaries and affiliates (Mars) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Mars and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Mars will be deemed the sole property of Mars and no fee will be paid in the event the candidate is hired by Mars.