People Relations Manager

Job Description

WHAT YOU’LL DO

You will lead and drive the People Relations agenda across the market, ensuring compliance, supporting business goals, and creating an outstanding colleague experience. You will act as a strategic partner to leaders while providing expertise in labour relations, employee relations, health and safety, policy implementation, and organisational change.

Your responsibilities include:

• Leading and developing the Market People Relations strategy aligned with the H&M Group Colleague Strategy.

• Coaching and supporting leaders on strategic and operational people matters.

• Managing labour law, industrial relations, union and works council relationships, and collective bargaining negotiations.

• Ensuring compliance with local legislation, policies, and internal governance processes.

• Leading and developing the local People Relations team.

• Driving health, safety, wellbeing, and work environment initiatives together with relevant stakeholders.

• Supporting business transformation and strategic initiatives with People Relations expertise.

• Analysing people data and market trends to identify risks, opportunities, and solutions that support business success.

• Collaborating with Global People Relations teams to implement and adapt policies, frameworks, and guidelines locally.

WHO YOU’LL WORK WITH

You will be part of the People function and work closely with Market Management Teams, People Business Partners, Legal teams, Security teams, Global People Relations, employee representatives, unions, and leaders across the organisation.

WHO YOU ARE

We are looking for people with...

• Qualified lawyer with expertise and professional qualifications in Labour Law, Industrial Relations, or related fields.

• A minimum of 5 years' experience leading and developing teams and extensive experience within People Relations, Employee Relations, Labour Relations, or Human Resources.

• Solid experience working with works councils and trade unions.

• Experience resolving complex employee relations matters.

• Experience working in an international and matrix organisation.

• Proven ability to coach and influence leaders on both strategic and operational people matters.

• Strong stakeholder management skills with the ability to build trust and credibility across all levels of the organisation.

• Experience driving people-related strategies, organisational change, and transformation initiatives.

• Strong analytical skills with the ability to leverage data and insights to support decision-making.

• Excellent communication, negotiation, and influencing skills.

• Professional proficiency in English. Spanish is required; additional languages are considered an advantage.

And people who are...

• Collaborative and committed to building strong partnerships across teams and functions.

• Strategic thinkers who can balance business priorities, compliance requirements, and the colleague experience.

• Proactive and solution-oriented, with the ability to anticipate risks and identify opportunities.

• Inclusive leaders who believe in people and create an environment where everyone can grow and perform at their best.

• Confident decision-makers who navigate complexity with integrity, resilience, and sound judgement.

• Adaptable and comfortable working in a fast-paced, constantly evolving environment.

• Curious and eager to continuously improve processes, ways of working, and the colleague experience.

• Role models of H&M Group values, leading with openness, collaboration, and a growth mindset.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).

• H&M Incentive Program (HIP) – a global program rewarding long-term dedication.

• Development Opportunities: Access to career growth within the H&M Group, with opportunities both locally and internationally.

• Celebrate your birthday by taking the day off.

• Access to our Flexible Remuneration Plans.

• Enjoy access to Benefits at Work, the online shopping benefits club with special discounts for all H&M people.

• Access to GoFluent, a language learning platform for comprehensive language training catered to your professional needs.

• Access to private health insurance.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

If you feel your experience, skills, and ambitions are a good match for this role, please apply by submitting your application through the career site and initiate a dialogue with your current manager.

Take the next step in your career together with us. The journey starts here.

Additional Information

To manage applications for roles with leadership responsibilities, we use an online assessment method. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies to predefined criteria set by H&M Group.

After completing the assessment, you’ll have the opportunity to share feedback and ask questions.

If you experience any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not impact your application. For more information on how we process your personal data, please see our Privacy Notice.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application.​

As part of our Equality Plan, at H&M we promote genuine equal opportunities for women and men in all recruitment and professional development processes.

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